Apps not loading on Glass

[Alex869]

We are having issues with different apps just not wanting to load and we have tried everything! Is anyone else having these issues? 

[Gavin+Noble]

@Alex869 Yes:

https://helpforum.sky.com/t5/Sky-Glass-Live/Last-few-days-technical-fault-with-channel-disney-plus-e...

[lettice]

Which apps is it you are having trouble with?

First, would suggest trying a restart of your Sky Stream box

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete

If that does not help, perform a reboot of your broadband router and then do a refresh of apps;

1. Press Home on your Sky remote, then select Settings
2. Press System management then Resets and updates and finally Refresh apps.
3. You'll see a message that says, 'Your apps are being refreshed'.
4. Press Dismiss to return to normal viewing.

The refresh can take 24 hours to complete.