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Discussion topic: Adding sky glass to my sky stream

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This message was authored by GemSlater This message was authored by: GemSlater

Adding sky glass to my sky stream

Hi I currently have a sky stream package and 2 stream boxes is there anyway I can upgrade to sky glass ??

when I go on the sky glass to buy it tells me I already have a package with stream

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Adding sky glass to my sky stream

Posted by a Superuser, not a Sky employee. Find out more

You can get Sky Glass, you are usually better off phoning Sky to order as the online ordering system and certainly be tempamental.

 

Just make sure Sky Glass is indeed exactly what you want. The Sky Glass model being sold is the same model they launched with, so the hardware components within them are already 3-4 years old. If you are looking for a new Smart TV with the Sky capability you may be better off ordering a newer Smart TV (which may indeed be cheaper and better than Sky Glass) and then getting a third Stream Puck for it.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by mikealanr This message was authored by: mikealanr

Re: Adding sky glass to my sky stream

Posted by a Superuser, not a Sky employee. Find out more

Hi @GemSlater 

 

You should be able to add Glass, subject to credit check if wanting to get it on finance or by buying out right, however you will need to call sky customer services. Skys ordering systems aren't the most robust at times and often need humans to do things to get it to work 

 

I've had Glass for 2 years and am happy with it, however as others on the forum will jump to tell you, you can get far better TVs for the money on today's market, do your homework and maybe consider a new TV and additional Stream box.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
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