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Discussion topic: Adding items to Playlist, but unable to watch later due to Subscription

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This message was authored by: Green_Laner

Message posted on ‎17 Aug 2025 11:21 PM

Adding items to Playlist, but unable to watch later due to Subscription

Hello,

 

  I recently added a programme to a playlist, a show that was on the Sky Sports F1 channel, which I subscribe to.  I later went to watch it, and it shows as part of some other channel that I don't.  Thus, when I hit play I am told I need to upgrade my subscription to include "the other channel".  Why?  I asked it to "record" from Sky Sports F1 (although I know it doesn't really record, but it is that concept).

 

  This is disappointing, and annoying.

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Superuser
This message was authored by: mikealanr

Message posted on ‎18 Aug 2025 08:50 PM

Re: Adding items to Playlist, but unable to watch later due to Subscription

Posted by a Superuser, not a Sky employee. Find out more

Hi @Green_Laner 

 

Issues like this can be reported to Skys viewer relations team (viewerr@sky.uk). We are fellow subscribers here on the community. However this has been reported by some other users.

 

MikeAlanR

 

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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