Activation on my sky account

[Jonathan85]

I just got home this evening and checked my sky stream tv and it's states you can sign in to your account to get your tv subscription up and running but doing that logging in to my sky account isn't working yet to activate it and just checked on my orders via sky app it's all ready so do you still have to wait till 12 tonight for it to work Tuesday morning not getting any where many thanks 

[MarkGoldsmith]

@Jonathan85 what error message do you get when you are trying to setup the puck?

[Jonathan85]

Just you can start logging in to your sky account that's all which I can't get to yet 

[MarkGoldsmith]

Check out this page, a lot of the suggestions listed for other or similar errors should help:

https://www.sky.com/help/articles/setting-up-sky-glass-help

[Jonathan85]

We're calling 📞 the sky helpline now