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Discussion topic: Activation on my sky account

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This message was authored by Jonathan85 This message was authored by: Jonathan85

Activation on my sky account

I just got home this evening and checked my sky stream tv and it's states you can sign in to your account to get your tv subscription up and running but doing that logging in to my sky account isn't working yet to activate it and just checked on my orders via sky app it's all ready so do you still have to wait till 12 tonight for it to work Tuesday morning not getting any where many thanks 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Activation on my sky account

Posted by a Superuser, not a Sky employee. Find out more

@Jonathan85 what error message do you get when you are trying to setup the puck?

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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Jonathan85
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This message was authored by Jonathan85 This message was authored by: Jonathan85

Re: Activation on my sky account

Just you can start logging in to your sky account that's all which I can't get to yet 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Activation on my sky account

Posted by a Superuser, not a Sky employee. Find out more

Check out this page, a lot of the suggestions listed for other or similar errors should help:

 

https://www.sky.com/help/articles/setting-up-sky-glass-help

Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Jonathan85
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This message was authored by Jonathan85 This message was authored by: Jonathan85

Re: Activation on my sky account

We're calling 📞 the sky helpline now 

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