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Discussion topic: Access to Discovery+_

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This message was authored by Graham-PC2 This message was authored by: Graham-PC2

Access to Discovery+_

I cancelled our direct subscription because it was included in the Sky package but now cannot access through Sky; no matter how I try and activate all I get is " Upgrade to Watch"

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This message was authored by stereohaven This message was authored by: stereohaven

Re: Access to Discovery+_

Posted by a Superuser, not a Sky employee. Find out more

@Graham-PC2 wrote:

I cancelled our direct subscription because it was included in the Sky package but now cannot access through Sky; no matter how I try and activate all I get is " Upgrade to Watch"


I assume by "activate" you mean you have worked through all of the steps here?

 

https://support.discoveryplus.com/gb/Answer/Detail/000004098 

 

If so, double check step 6 and that you are signing into the correct account. 

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