Discussion topic: 4K Player - Possible HDR issue
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4K Player - Possible HDR issue
‎20 May 2024 11:47 AM
Hello all,
I'm wondering if anyone can help with an issue I'm having with my Xbox Series S and Sky Glass that's just started occuring. I have just been given a work around on the Xbox, however I'm coming here incase there's something I can do on my Sky Glass settings to fix this.
On Saturday just gone I went to play Dark Knight (4K) on my machine and as soon as it got past the spinning disc icon, the screen went green and the WB logo appeared in numerous different colours. I restarted the machine and tried to play it again, the same problem. Checking the disc for any damage and there wasn't any, so I decided to try another 4K, wanting to eliminate the disc from the problem. Exactly the same problem on the second disc.
So I jumped online and the closest solution, to a green screen occurring, related to a faulty HDMI cable. This was a brand new 4K cable, but I knew that didn't really mean anything in the world of technology, so bought another and that's just arrived. Plugging that in this morning and the same thing is happening. Absolutely no issues with picture quality, until the disc starts then, the screen goes green and the film is in all sorts of colours.
Returning to the Xbox home screen everything returns to normal for the machine. Until I return to the 4k disc.
Now I posted this on the Xbox one Reddit just and kindly a Reddit User directed me to turning off HDR on the Xbox settings. So I turned off HDR10 and the discs started playing correctly.
However, the starting the disc informs you that you should really have HDR on playing discs.
What is extra strange is you can, once the film has started, go into the settings on the Xbox and turn on the HDR10. The disc plays without issue. Though if you restart it, the issue returns.
So now I'm looking at my Sky Glass HDR settings. Is there anything here I'm wondering thats been recently updated, or that I should be altering to stop this from happening?
This hasn't occured at all before. I'm at a total loss why it is. However, I want to fix it, so if anyone can help me with the Sky Glass settings that would be brilliant thank you.