no communal tv sky accesss

[glencat]

ok, trying to get sky q installed. engineer came to set up box, but said could not as did not have sky point  in my flat

said speak to management - did . they said not anything to do with them; personal choice to have sky, not their responsibility. . no communal tv or sky system.

asked guy who came how else to get sky point andfitted, how much etc. he said i could not do it...

PLEASE HELP, bought new tv, got sky q contract for 18 mths . talktalk cancelled from tomorrow with cancellation fee because of taking sky.

am disabled, live alone with no help from anyone ... what can i do

[Mark39 · Accepted solution]

Does your landlord allow you to install your own satellite dish? That may be an alternative depending on ease of access to the outside of your flat. If not, Sky tv isn't an option for you, I'm afraid.  You may want to consider NowTV instead.

[glencat]

thanks for reply.but have checked networks on list of other flats and 4 have sky. there are no dishes   

[Mark39]

---

@glencat wrote:

thanks for reply.but have checked networks on list of other flats and 4 have sky. there are no dishes   

---

How did you check? Unless it's a list provided by your estate management team, I know of no way to find out whether a home has Sky tv or not, unless there's a visible dish. If you're right and they do have Sky TV, there must be a communal set up of some sort despite what the manage,ent team have told you

[glencat]

so when i go to my network/internet settings a list comes up for other flats eg sky, talk etc. must be because we are so close to be in range.

[glencat]

so where do you think it would be located? inside - there are locked cupboards. or outside

[Mark39]

That only indicates what broadband networks are nearby which has nothing to do with Sky TV, I'm afraid. 

[glencat]

but i know at least 2 people have sky tv

[Mark39]

Best take it up with your management team, then. Bottom line is without a connection within your flat to the communal system, assuming there is one, Sky tv isn't an option (unless you can have you own dish, as I posted before).

[glencat]

thanks for all help and advice, Mark. sending you a vitual hug🤗

[Mark39]

Thanks! 😊

[glencat]

ongoing... MDU engineer visit today. no communal dish - although there is a large dish grey boxes etc -or other communal system. result was he said i need an aerial on roof but his ladders did not reach.

. sky called to make app for dish to be installed. no said i an aerial needed and approved by management NOT  a dish. long time later back and forth she assured me engineer visit would be to fit aerial on roof. sept 17th.  i am sceptical, think it will be fitting dish which is not approved.. does anyone know if this promised aerial installation has ever been done by SKY

if i have to will get own aerial fitted at cost but should i wait?

[GD1]

@glencat  If you can't have a dish, then it highly doubt Sky would fit an aerial on the roof.

[Daniel0210]

@glencat Sky is a satellite tv system using a satellite dish not an aerial.

[Mark39]

@glencat I'll add this to your previous thread. As @Daniel0210 posted, Sky TV uses a satellite dish. You can't receive Sky TV via an aerial, I'm afraid. There are lots of posts on the forum from customers who confuse a dish with an aerial.