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This message was authored by: IAN118

Message posted on ‎20 May 2026 09:11 PM

mental health

need help to reduce my sky bill as i have mental problems plus going through domestic abuse 

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This message was authored by: GD1 Answer

Message posted on ‎20 May 2026 09:46 PM

Re: mental health

Posted by a Superuser, not a Sky employee. Find out more

@IAN118  Please use the link posted, there is a chat option availble from tomorrow.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1

Message posted on ‎20 May 2026 09:17 PM

Re: mental health

Posted by a Superuser, not a Sky employee. Find out more

@IAN118  Have you registered with the accessibility team?  https://www.sky.com/help/accessibility-information

 

They may be able to help.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: IAN118

Message posted on ‎20 May 2026 09:20 PM

Re: mental health

can you help

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This message was authored by: IAN118

Message posted on ‎20 May 2026 09:22 PM

Re: mental health

no i haven't 

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This message was authored by: IAN118

Message posted on ‎20 May 2026 09:23 PM

Re: mental health

do you have the number please 

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Superuser
This message was authored by: GD1 Answer

Message posted on ‎20 May 2026 09:46 PM

Re: mental health

Posted by a Superuser, not a Sky employee. Find out more

@IAN118  Please use the link posted, there is a chat option availble from tomorrow.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Superuser
This message was authored by: Daniel0210

Message posted on ‎21 May 2026 04:47 AM

Re: mental health

Posted by a Superuser, not a Sky employee. Find out more

@IAN118 
Once registered there are different methods of communication other than phoning so have a look at these related links… ~

https://www.sky.com/help/accessibility-information

https://www.skyaccessibility.sky/

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

https://www.sky.com/help/articles/third-party-assistance


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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