Turned on voice guidance in error and don’t know how to turn it off

[Mistymouse]

In accessibility I turned on a friend's voice guidance by mistake and don't know how to turn it off. Help, I'm in trouble!

[caesarome]

@Mistymouse 

Sky+ or Sky Q ?

[lettice]

Voice guidance on Sky Q can be turned off by;

Using your Sky Q voice remote and say 'Voice guidance off'

Or you can switch it on via the accessibility menu:

1. Press home. Now press the down arrow 11 times to highlight Settings, then press the right arrow or Select button.
2. Press the down arrow 3 times to highlight Accessibility then press the right arrow or Select button.
3. Press the down arrow 5 times for Voice Guidance, then press right arrow or the Select button for the Voice Guidance menu.
4. Next:
   • Press up arrow twice for ‘On with hints’ and press Select.
   • Press up arrow once for ‘On without hints’ and press Select.

[lettice]

The Voice guidance help page for Sky Q is here;
Voice Guidance | Sky Help | Sky.com

[Mistymouse]

@lettice   

@Thank you. Solved