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Discussion topic: Subtitles on sky glass but signer only available on Sky Q box so I'm paying extra for the box

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Message posted on ‎30 Oct 2023 11:50 AM

Subtitles on sky glass but signer only available on Sky Q box so I'm paying extra for the box

Hi....if you're hearing impaired you'll be watching subtitles on sky glass but if you want to watch BSL signer it's only available on Sky Q box which means paying extra for the device.

Vincenz 

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This message was authored by: Mark39

Message posted on ‎30 Oct 2023 01:44 PM

Re: Subtitles on sky glass but signer only available on Sky Q box so I'm paying extra for the box

Posted by a Superuser, not a Sky employee. Find out more

As far as I'm aware, BSL signing is embedded within the broadcast programme, and is independent of the platform you're watching on. 

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Message posted on ‎30 Oct 2023 01:47 PM

Re: Subtitles on sky glass but signer only available on Sky Q box so I'm paying extra for the box

Posted by a Superuser, not a Sky employee. Find out more
@Vincenz wrote:

Hi....if you're hearing impaired you'll be watching subtitles on sky glass but if you want to watch BSL signer it's only available on Sky Q box which means paying extra for the device.

Vincenz 

You also can't be paying for Sky Stream/Glass & Sky Q as you just can't have both on the same account.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Vincenz

Message posted on ‎30 Oct 2023 05:23 PM

Re: Subtitles on sky glass but signer only available on Sky Q box so I'm paying extra for the box

Yes you're right...spot on but I got 2 accounts for the Glass & Sky Q hence why I need the box to view BSL signer on certain time only.

IMG_20231030_160548419_HDR.jpg

 

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