Subtitles on channel 4 site

[Joe+lost]

the subtitles on channel 4 E4 and film 4 seem to have gone 

Is there a reason 

thanks

[caesarome]

I think it might be related to this that happened over the weekend:

https://www.bbc.co.uk/news/entertainment-arts-58694894

[DaveAccess]

Hi @Joe+lost 

Is this on Sky Q or sky+?

Have you lost subtitles for all shows on those channels or just specific shows? Is it still ongoing or has it resolved now?

Thanks

[Joe+lost]

On sky Q lost subtitles on all programs on channel 4 E4 & film 4

[caesarome]

Although this is from yesterday it sounds like this still applies today:

https://rxtvinfo.com/2021/channel-4-and-5-impact-drags-on-following-red-bee-incident

[DaveAccess]

@caesarome 

Thanks for that. That does indeed appear to be the issue.

Dave

[Joe+lost]

Thanks for the feedback 

[Clairus]

Issues still ongoing with no subtitles on C4, More4, 4seven etc etc

Is there an end in sight? 

[GD1]

@Clairus As customers we have no insight into when the subtitles will be back,  it will be dependent on how much work is needed to restore all services full at Red Bee.

[caesarome]

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@Clairus wrote:

Issues still ongoing with no subtitles on C4, More4, 4seven etc etc

Is there an end in sight? 

---

Not yet @Clairus as you can read about here:

https://rxtvinfo.com/2021/bake-off-day-brings-further-trouble-for-channel-4