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Discussion topic: Subtitles on UHD Sky Q?

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This message was authored by EmPleh This message was authored by: EmPleh

Re: Subtitles on UHD Sky Q?

You should probably stop shilling and making excuses for one of the biggest companies in the world then. It doesn't come across very well for you. 

 

Are we supposed to feel bad for sky for not providing subtitles? Boo hoo. 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Subtitles on UHD Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

@EmPleh wrote:

You should probably stop <rude> and making excuses for one of the biggest companies in the world then. It doesn't come across very well for you. 

 

Are we supposed to feel bad for sky for not providing subtitles? Boo hoo. 


I was just trying to save you wasting time reporting every programmes that does not have subtitles because they already know that a lot of programmes don't have them

 

I see you're just here to start an argument so I'll just let you waste your time, I'm not happy with your attitude and accusations!

Annie  ( I am Neurodivergent )
Sky support for Sky+HD and earlier systems has ended, you can still get support if you already have Sky Protect insurance otherwise you'll have to find your own 3rd party company to get support from at your own expense
This message was authored by EmPleh This message was authored by: EmPleh

Re: Subtitles on UHD Sky Q?

You've posted in this thread before so you must have seen @DaveAccess  request to let him know which programmes were missing subtitles? That's all I was doing. 

 

Why do you feel the need to defend one of the richest companies in the world? Do you think it is accepting that audio impaired people are unable  to enjoy the full content on sky? Do you think sky is doing the best it can to provide the full audio and visually experience that it can to its paying customers?

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Subtitles on UHD Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

Was "9/11 One Day In America" even on a Sky owned channel? (Sky owned and broadcasting on sky's platform are not the same thing)

 

No where have I said the lack of subtitles is OK and how is informing you that OFCOM is the best place to complain defending Sky

 

I am not defending Sky, try re-reading my post. All I have done is told you the facts of how things are and you have twisted my information in such a way at to use it to attack me for no valid reason, the term "shoot the messanger" springs to mind 😞

Annie  ( I am Neurodivergent )
Sky support for Sky+HD and earlier systems has ended, you can still get support if you already have Sky Protect insurance otherwise you'll have to find your own 3rd party company to get support from at your own expense
This message was authored by EmPleh This message was authored by: EmPleh

Re: Subtitles on UHD Sky Q?

So what is it you are trying to achieve? Do you not think sky has a responsibility to their paying customers that all disabilities are served?

This message was authored by GD1 This message was authored by: GD1

Re: Subtitles on UHD Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

@EmPleh  Arguing in a forum about something customers have no control over, it's simply a waste of your time & effort.   Perhaps the thread needs to be locked by a Moderator as there is nothing to be gained by the direction this thread has gone to.

 

You have your views, I & other customers have theirs.  Lets leave it there.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Barleyman This message was authored by: Barleyman

Re: Subtitles on UHD Sky Q?

@GD1 

 

The only problem here is that someone decided to come trolling on this thread because they feel entitled for spending far too much time on Sky forums.

 

With regards to have no control over, yes thank you, my hearing has been **bleep**e since the day I was born, should I profusely apologize that not having subs is a big deal for me and some other people while completely irrelevant for most? Perhaps you normal hearing people will just leave the thread well enough alone, m'kay?

This message was authored by GD1 This message was authored by: GD1

Re: Subtitles on UHD Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

@Barleyman Don't bother directing your frustrations in my direction, it just won't work.

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Federica-C This message was authored by: Federica-C

Re: Subtitles on UHD Sky Q?

Hi all,

 

sounds like you've all made your point across, also addressed by the Accessibility Managers, and arguing with each other doesn't really help anybody. 

 

This discussion is now locked. 

Federica-C
Community Manager

We're interested in your ideas for improving Sky Go, Sky Q & Sky Broadband.

Browse the latest customer ideas or add your own. 

This message was authored by Federica-C This message was authored by: Federica-C

Re: Subtitles on UHD Sky Q?

Wee updates on the subtitles issues that you raised in this thread.

 

Billions: The team have looked at this based off your feedback, and taken steps to fix any issues with those episodes.

 

9/11 One Day in America: This show was broadcast on the channel NatGeo, and so is beyond Sky's control. We can of course feed this back to them, but ultimately it remains their decision which shows they provide subtitles for.

 

Federica-C
Community Manager

We're interested in your ideas for improving Sky Go, Sky Q & Sky Broadband.

Browse the latest customer ideas or add your own. 

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