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Discussion topic: Subtitles are far too large and intrusive. Friends and family are furious that subtitles can’t be s

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This message was authored by Jonboy1 This message was authored by: Jonboy1

Subtitles size

I have been asking for 4 years now. Why can't I change the size of subtitles on my sky Q box.

This message was authored by AN.Other This message was authored by: AN.Other

Re: Subtitles are far too large and intrusive. Friends and family are furious that subtitles can’t

This was Sky 's reply to my question whether Sky have plans to improve subtitles by allowing the viewer to choose font size, transparency etc. I don't think they will be rolling out  improvements anytime soon.

 

"Many thanks for taking the time to get back in touch.
We are glad you have taken your time to let us know, feedback is welcome
good or bad and helps us gauge how our customers feel about what we're
doing.
We have considered the points you raised in your email and would like to
thank you for taking the time to share your views with us"

This message was authored by Sarah+Yorksher This message was authored by: Sarah+Yorksher

Re: Subtitles are far too large and intrusive. Friends and family are furious that subtitles can’t

Been there. Done that! 
(removed)

This forum seems to be purely for people to interact with each other and in no way get benefit from points raised from @Sky.

 

It's a shame we can't upload (or I can't, no option to) photos of our favourite subtitle placements 😆

 

Moderator note: Removed for campaigning

This message was authored by Sarah+Yorksher This message was authored by: Sarah+Yorksher

Re: Subtitles are far too large and intrusive. Friends and family are furious that subtitles can’t

It's been great to see this comment thread alive recently.

 

(removed)

I might even go onto BBC iplayer in the next few days and post how much better it is.

 

Sky have been around for  decades. No excuses.

 

Moderator note: Removed for campaigning

This message was authored by AJR5000 This message was authored by: AJR5000

Re: Subtitles are far too large and intrusive. Friends and family are furious that subtitles can’t

Agreed. 

My OLED has burn-in from the 1980s subtitles on Sky. Gutting really as the TV has software to mitigate against such issues, but can't tackle the blocky subs Sky impose over the broadcast image. Dreadful. 

This message was authored by Sarah+Yorksher This message was authored by: Sarah+Yorksher

Re: Subtitles are far too large and intrusive. Friends and family are furious that subtitles can’t

IMG_5542.jpeg

 There are 4 people in here ... somewhere

This message was authored by Sarah+Yorksher This message was authored by: Sarah+Yorksher

Re: Subtitles are far too large and intrusive. Friends and family are furious that subtitles can’t

 Maester Aemon with his appealingly placed subtitle 

IMG_5437.jpeg

This message was authored by Mikil1 This message was authored by: Mikil1

Re: Subtitles are far too large and intrusive. Friends and family are furious that subtitles can’t

Sky can you see how awful this is? Surely. Someone reply. Thanks 

This message was authored by AN.Other This message was authored by: AN.Other

Re: Subtitles are far too large and intrusive. Friends and family are furious that subtitles can’t

From the replies to recent requests to Sky to bring subtitle controls in line with other streaming providers, it doesn't look like it's going to happen.

This message was authored by Sarah+Yorksher This message was authored by: Sarah+Yorksher

Re: Subtitles are far too large and intrusive. Friends and family are furious that subtitles can’t

Misplaced subtitles


So, we can see Bobby's pleased with the judges' comments but what about Dianne's expression??!

IMG_5582.jpeg

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Subtitles are far too large and intrusive. Friends and family are furious that subtitles can’t

Posted by a Superuser, not a Sky employee. Find out more

@Sarah+Yorksher 

No provider, BBC or otherwise, can factor in the two people being in a shot at the same time being completely different heights. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Sarah+Yorksher This message was authored by: Sarah+Yorksher

Re: Subtitles are far too large and intrusive. Friends and family are furious that subtitles can’t

This is true, however other service providers do not 

a) Have massive subtitles 

b) Have massive subtitles without the option to make them smaller

c) place said massive subtitles halfway up the screen.

 

I can post photos from just this evening's show alone to more than demonstrate that.

This message was authored by ijkijk This message was authored by: ijkijk

Re: Subtitles are far too large and intrusive. Friends and family are furious that subtitles can’t

but other providers have a transparent background box not a solid black one  so can see most of what is happening. 

This message was authored by AN.Other This message was authored by: AN.Other

Re: Subtitles are far too large and intrusive. Friends and family are furious that subtitles can’t

Plus, the option to select a smaller (and possibly a transparent) font would obscure a smaller area of the display

This message was authored by Yana This message was authored by: Yana

Subtitles

Hello! I'm just wondering if susbtitles on Sky can be fixed or they are always that bright and big? I need them but every time I switch them on, I switch them off in a couple of minutes, because they take too much space and draw too much attention.

 

i know that's not a new problem, but maybe something changed?IMG_8937.jpeg

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