Sky vip, and disability and financial hardship

[peart1]

Hi, we have been with sky for ever, we are both disabled and in current climate are struggling ££'s. I wish sky could find a way to help loyal customer with discounts instead of rewards that can neither achieve or afford the cost to do!

[Daniel0210]

@peart1 

Afaik the only offer is their Sky Broadband Basics. The Sky social tariff only applies to Broadband. This link explains the process if you’re eligible for Sky Broadband Basics.

https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit or Pension Credit. These are the qualifying benefits because they permit computerised checks by Sky and other external organisations to prove eligibility so Sky would require the relevant NI number so they can check. It is only available to customers who already have Sky Broadband. If you are eligible you’ll need to call Sky to join.

[Mark39 · Accepted solution]

@peart1 have you spoken to Sky recently? Most customers are able to negotiate a discount, but you do need to call. Sky are quite happy to charge you the,full list price if you don't seek a reduction!

[peart1]

Yes I believe I a, on best price, for full package n bt sport.

[peart1]

We have bt gigabyte  broadband. And don't get UC