13 Jan 2022 10:09 AM
January 13th 2022 still no subtitles on sky peacock.
09 Mar 2022 05:54 PM
Posted by a Superuser, not a Sky employee. Find out more
@Annie+UK wrote:
@Wendy+golronan wrote:
Once the majority are affected things will happen, when it's the deaf community that is affected no one cares. But yes I agree re OFCOM
Subtitle are used
myby more than the deaf community but sadly all combined are still a minority 😞
oops corrected above
17 Jan 2022 10:53 AM
I don't understand how/ why Sky allow "new broadcaster" to launch services that are not inclusive for all.
ITV Hub has been going years and you can only access subtitles if you watch with a Samsung TV bought after 2017, Chrome or have a laptop. GB news does not have subtitles ( but that could be a blessing) Come on Sky be inclusive to all
17 Jan 2022 11:11 AM
Posted by a Superuser, not a Sky employee. Find out more@Anonymous You do realise that Sky has no direct control over broadcasters such as ITV? Contrary to popular myth Sky are not the great overlord of every channel that exists. They don't own any satellites, they don't have a say who goes on satellite, they don't have a say how other broadcasters operate.
17 Jan 2022 07:04 PM
Hi GD 1, I do understand that subtitles are the responsibility of the individual broadcasters and I've contacted some of them about this subject.
In fact Sky are probably the best at providing subtitles on sky programmes.
My complaint is that broadcasters want to use Skys platform then perhaps sky could " negotiate" with the broadcasters and try and "persuade" them to provide subtitles more.
17 Jan 2022 07:15 PM - last edited: 17 Jan 2022 07:19 PM
Posted by a Superuser, not a Sky employee. Find out more
@Anonymous wrote:
Hi GD 1, I do understand that subtitles are the responsibility of the individual broadcasters and I've contacted some of them about this subject.
In fact Sky are probably the best at providing subtitles on sky programmes.
My complaint is that broadcasters want to use Skys platform then perhaps sky could " negotiate" with the broadcasters and try and "persuade" them to provide subtitles more.
This is something that ofcom need to deal with as they are the ones who police this area
If a broadcaster is following the ofcom rules then sky cannot negotiate/persuade anything more of them
17 Jan 2022 07:57 PM
Hi, the government has a piece of legislation called The Digital Economy Act 2017, Ofcom has been asked to do 2 surveys concerning subtitles, they last reported their findings last year. Still waiting for the Government to enact this legislation.
09 Mar 2022 11:34 AM
Went to settle down to watch Carol v Joe, and from a brand new platform, no subtitles. Waste of time.
09 Mar 2022 11:36 AM
If you cannot supply subtitles don't take the platform.
09 Mar 2022 11:56 AM
Posted by a Superuser, not a Sky employee. Find out more
@Wendy+golronan wrote:
If you cannot supply subtitles don't take the platform.
And stop the majority of customers from getting the content 😞
OFCOM need to force broadcaster to be 100% with subtitles until that happens companies will hide behind the we are doing more that OFCOM request line 😞
09 Mar 2022 12:45 PM
Once the majority are affected things will happen, when it's the deaf community that is affected no one cares. But yes I agree re OFCOM
09 Mar 2022 01:16 PM
Posted by a Superuser, not a Sky employee. Find out more
@Wendy+golronan wrote:
Once the majority are affected things will happen, when it's the deaf community that is affected no one cares. But yes I agree re OFCOM
Subtitle are used my more than the deaf community but sadly all combined are still a minority 😞
09 Mar 2022 05:54 PM
Posted by a Superuser, not a Sky employee. Find out more
@Annie+UK wrote:
@Wendy+golronan wrote:
Once the majority are affected things will happen, when it's the deaf community that is affected no one cares. But yes I agree re OFCOM
Subtitle are used
myby more than the deaf community but sadly all combined are still a minority 😞
oops corrected above
10 Mar 2022 09:17 AM
Hi have you joined the RHID's SUBTITLE NOW!
Campaign. There is legislation, been through parliament called the Digital Economy Act that the government has been sitting on. Hearing loss is a disability. To be fair to Sky itself its own programming is quite good, except for the History Channel.
Sky are in business to make money, they don't really care which company make the programme and they have an easy out by saying we don't control what other programme makers do. I wish you well.
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