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Discussion topic: In the last few weeks have experienced increasing problems with subtitles

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This message was authored by Galahad17 This message was authored by: Galahad17

In the last few weeks have experienced increasing problems with subtitles

Subtitles are turned on via Accessibility, the subtitles are showing English on the ? button.

 

The program has a S symbol on it and other programs on other channels subtitles are working. But on channel 4 I can't get the subtitles to work tonight. It has also happened on other channels lately. Usually unplugging Sky box corrects this issue but not tonight, but I don't want to keep doing this as it stops all my recordings as well. Why does this seems to be happening more and more?


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: In the last few weeks have experienced increasing problems with subtitles

Posted by a Superuser, not a Sky employee. Find out more

@Galahad17 

 

This has happened due to this which happened at the weekend:

 

https://www.bbc.co.uk/news/entertainment-arts-58694894

 

And although this is from yesterday it still applies to today:

 

https://rxtvinfo.com/2021/channel-4-and-5-impact-drags-on-following-red-bee-incident

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: In the last few weeks have experienced increasing problems with subtitles

Posted by a Superuser, not a Sky employee. Find out more

@Galahad17 

 

This has happened due to this which happened at the weekend:

 

https://www.bbc.co.uk/news/entertainment-arts-58694894

 

And although this is from yesterday it still applies to today:

 

https://rxtvinfo.com/2021/channel-4-and-5-impact-drags-on-following-red-bee-incident

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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