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Discussion topic: Glass remote hard for my arthritic hands.

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This message was authored by Arthritic1 This message was authored by: Arthritic1

Glass remote hard for my arthritic hands.

The flat buttons on the Glass remote are difficult from my arthritic hands as I end up pressing two at once. I just need raised buttons like all the other remotes I use. The online assistant is like 'tough, we don't do one, goodbye'. If this is the case, can I switch from Glass to something else that does have an ordinary remote?

 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Glass remote hard for my arthritic hands.

Posted by a Superuser, not a Sky employee. Find out more

You might be able to switch your viewing subscription to Sky Q, which requires a satellite dish and a separate set top box. I believe there's an accessibility remote for Sky Q which might be easier to manage. But Sky won't take your Glass tv back or refund the cost.

Arthritic1
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This message was authored by Arthritic1 This message was authored by: Arthritic1

Re: Glass remote hard for my arthritic hands.

Thanks Mark, I have an LG TV. I find it hard to believe that Sky cannot simply provide an alternative remote for people like me to purchase from Amazon. 

 

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