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Discussion topic: Easy to navigate remotes for dementia and or learning disabilities

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This message was authored by: Rach271

Easy to navigate remotes for dementia and or learning disabilities

I have searched forums and this has been an issue major issue for a number of years is there a resolve to this. My dad suffers from dementia and is paying a substantial amount of money for his tv channels enjoys football etc and it keeps his mind going now at the point that he can't navigate the complex remote. We have been offered an accessibility remote it's still as difficult to navigate just easier to hold. 

 

You have to press home > down > ok > ok (or home > down > right > right) just to get into the TV guide to start navigating it. I can't believe that was signed off on as the best method for customers. The main feature of the Sky guide should be a one button access to the TV listings first and foremost, it's the main thing people use Sky for, so why it takes 4 button presses to get into the TV guide is so strange and counterintuitive. There should be a TV Guide button and pressing it loads the guide instantly with BBC ONE (or the channel you are currently watching) highlighted and ready to be interacted with, not something you have to then go into further just to see whats on. Or have a function where you can put a timer on and a programme automatically comes on. Or radical just a simple remote with 4 buttons on with ability to load channels onto those buttons, and 1 of those buttons you press and brings up recordings with one touch of the button. Has anyone found a resolution to this that I am missing. 

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This message was authored by: Mark39

Re: Easy to navigate remotes for dementia and or learning disabilities

Posted by a Superuser, not a Sky employee. Find out more

@Rach271 a Flipper remote or one that has buttons you can programme to custom requirements might be a solution.

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This message was authored by: Rach271

Re: Easy to navigate remotes for dementia and or learning disabilities

Thanks Mark, 


He has this works with his tv but isn't comparable with sky. 

This message was authored by: TG561

Re: Easy to navigate remotes for dementia and or learning disabilities

Hello, do you know if the flipper remote works with sky stream? thanks

 

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