Access to Sky Messenger - registered with Accessibility Team

[tarbat]

In the past I've always been able to use the online Sky Messenger service to communicate with the Accessibility Team about my subscriptions, etc. I AM registered with the service.

https://www.sky.com/help/articles/contacting-sky-accessibility#get-in-touch

Today I find that it constantly says:

Sorry, Sky Messenger is currently unavailable.

Please try one of our other contact options.

Opening hours: Mon-Fri 09:00-17:00, Sat 09:00-16:00

Has this service been withdrawn?  How am I meant to contact Sky about my subscription without using a telephone?

[tarbat · Accepted solution]

Now working okay