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Discussion topic: 90 year old father cant connect and he is 3 hours away from me!

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This message was authored by juliebarnes This message was authored by: juliebarnes

90 year old father cant connect and he is 3 hours away from me!

My dad has just had a new broadband modem from BT which works fine. However, ha has no idea how to connect his sky again. I live nowhere near him. Any ideas please? Is there a Sky service that could help?

 

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: 90 year old father cant connect and he is 3 hours away from me!

Posted by a Superuser, not a Sky employee. Find out more

Google WPS

Annie  ( Please Note: I am Neurodivergent )
This message was authored by Mark39 This message was authored by: Mark39

Re: 90 year old father cant connect and he is 3 hours away from me!

Posted by a Superuser, not a Sky employee. Find out more

@juliebarnes wrote:

My dad has just had a new broadband modem from BT which works fine. However, ha has no idea how to connect his sky again. I live nowhere near him. Any ideas please? Is there a Sky service that could help?

 


As @Annie+UK alluded to, WPS is the easiest way to connect a Sky box to the Internet. It means pressing the WPS button on the front panel of his Sky box and then within 30 seconds or so pressing the WPS button on his new router.

 

On my BT router, the WPS button is on the left hand side, but it may not be the same for his.

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