thanks to all that took the trouble to help - Status changed to: Mission Accomplished

[mcfarlane+road]

To Help with the misinterpretation of my query asa to why my EE contract should have covered any of my contact instead of from my SKY account.

[Daniel-F]

Hi @mcfarlane+road ,

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.

Thanks, 

Daniel

Community Moderator