Send Thanks to Sky

Anonymous · ‎16 Nov 2018

I would like to say a big thank you to Dylan who has been an amazing help. He has always phones when he said he was going to do and always had an answer for me. He was polite and a pleasure to speak to. He is a credit to your company. My problem was resolved quickly and it's all thanks to Dylan. A great big thank you again Dylan you have been an amazing help from the first phone call to the last.

Anonymous · ‎14 Nov 2018

Just like to thank the programme planners for restoring redzone to sky sports mix instead of showing the tennis on two channels and gazumping redzone to the red button which I can’t watch due to it being unfair on the family (I know there is options but it’s just easier to record and watch through the week) so thank you. Yours Anthony.

becks007 · ‎14 Nov 2018

I would like to say that Scott whom helped me when I was actually looking to cancel my sky. He helped me to upgrade and get sky q and was very helpful friendly and professional. His department was referrals

roseoftralee · ‎13 Nov 2018

Would like to say a very big Thank You to the very polite and cheerful young man who came to our home last Saturday to fit a new Sky dish. The weather was appalling with heavy rain but he never complained and just got on with job, even covering his shoes every time he came in the house. Didn’t receive a link to leave comment so hope he will receive this.

Anonymous · ‎13 Nov 2018

Spoke to Sky yesterday to see if I could get even better value from my Sky Package. I spoke with a lady called Julie from the Billing Department. Not only did she get me a good deal but also did this with a high degree of professionalism coupled with excellent producy knowledge. At no time did I feel that I was being pressured in any way and her humour and inter-personal skills were second to none. Julie is a real assett to Sky and her department and the maximum award of 10 does not come close to my appreciation. Well Done

JonW42 · ‎10 Nov 2018

I had an issue with my Sky TV. I used chat to talk to someone. I taked to Yogini and he did a brilliant job getting my problem sorted. I want to give Yogini a big Thanks for this.

Anonymous · ‎10 Nov 2018

On Friday the 9th of November, 3 lovely guys came to install my sky, all 3 of the men were, polite, kind and was very quick at installing everything, I didn’t get all three of the guys names but I do believe one of them was called Dave and he was quite new to the sky team, but he did an excellent job and was also a nice guy just wanted to pass on how much of a fab job they all did, pleased I chose to go with sky!

Anonymous · ‎05 Nov 2018

Hi, this evening I was experiencing some troubles with my sky broadband and therefore called into sky the sky broadband department and got through to a spokesman called graham. He was very easy to talk to, helpful and knowledgeable while being exceptionally nice and kind at the same time. I was very impressed by his professionalism and patience and would highly recommend him to his authority hence this comment. Thank you very much for your help graham it was a joy to speak with you.

jollyjewels · ‎01 Nov 2018

hi I recently came back to sky and I believe the name of the guy who.helped me and welcomed me back is sam! he explained everything so well and in such a friendly manner. nothing about it was a hassle just straight talking and easy. he recommended everything that I needed in a great sky package so I hope i do have his name correct but I am sure you all can find out by looking at my new account. thanks again. A Very satisfied customer Mrs J O Hanlon.

Anonymous · ‎01 Nov 2018

What can i say today i had the pleasure of speaking with Linda, i dont no her last name and really hope this gets back to her, she made my day Linda is a legend and a credit to sky, she help me move my sky rebooked everything anyway it's not really about that its about the way she wemt out of her way to help, her brillant customer service, lovely lady really did make my day silly as it sounds we had a laugh normal moving house and Bill ect is stressful but i can honeslty say if there was a Linda at the end of the phone everytime, id move every day 😂👍 anyway id really like to buy her a bottle of wine for her to say thanks you so if there is anyway i could make this possible sky please get back to me and Linda keep doing what your doing amigo

Anonymous · ‎01 Nov 2018

I used the text messaging service yesterday as I was having trouble accessing my emails via my phone. I was talking to a man named as only Calum, he was so patient and helpful, our conversation started at 15.00 and he kept helping me until 20.30 that evening. He was so helpful and can not thank him enough for helping me with my problem, I even said to him id buy you a drink if I could for all that he done, He did not give up and fob me off to anyone else like most companies do! So again Thank you Calum for all your help Top man 👍🏻

Darkstranger · ‎30 Oct 2018

A big thank you to Mark in retentions that has the 17 month old daughter. I stayed on the line for a Questionnaire? but nothing happened. Anyway he handled my call and issues with excellent skill and patience. I would be grateful if you could pass the message on. Many thanks. Keith C.

Commers · ‎29 Oct 2018

I would like to say a big thank you to Anna, from the broadband customer services team in scotland. She was fantastic with everything., great service, as always. A real credit to you guys.

cbk123 · ‎18 Oct 2018

i have been a sky customer for a month now and it has completley changed my viewing experience everything is so simple to do recording,viewing and so on ive phoned sky alot to answer questions and always had quick polite and helpful answers i am absolutly thrilled with the whole sky package WELL DONE SKY TEAM your brilliant

hayleyg93 · ‎15 Oct 2018

Just came on to compliment the sky team I left sky in July simply because they couldn’t offer me a decent speed to my area (4mbps) they fully acknowledged this. I joined virgin and within the same month I cancelled with them after it cost me over £100 for just 4 weeks of their broadband alone. Customer service was horrendous and they give no incentive for customers to stay with them. I decided I was done with wifi completely as fibre wasn’t available in my area virgin were the only company who could offer me a reasonable speed. I left it for 2 months and suffered without any WiFi in the home (being a student with 2 small children with no WiFi for research and revision purposes : and entertaining the kids whilst I revised, was difficult) I rang sky sky today who were massively impressed that I had decided to become a returning customer. I was with them for 6 years prior to cancelling so the lady offered me a fantastic deal and even better said they could now offer me fibre in my area finally which is brilliant. She gave me all sorts of things free such as activation costs (£40) , admin charge and also a price offer of £10.99 off my bill for the first 12 months. I have now now realised that customer service is by far the most important aspect of sales. Hence why I came straight back to sky. I didnt get the ladies name but she was brilliant and I’ll be displaying such in the survey they text out after a phone call. Thanks SKY. Finally I’ll have WiFi back on By this time next week.

Linzi2874 · ‎13 Oct 2018

Hi I would like to give recognition to your employee Michelle Richardson from your Newcastle office regarding mental health in the work place . Just a little insight is Michelle is a friend of mine and I lost my husband through suicide only 1 year ago , due to mental health, since his passing I try to raise awareness of this with everyone , especially in the work place . Michelle informed me this week in Newcastle office they had meeting about this , and mentioned my story, and due to that others in meeting opened up to there experiences and thanked her for being so open . I do fundraisers for Mind and Cruse bereavement to raise money as they were such a massive help to me and my 2 children. And me being open about my experience has made Michelle raise awareness , and hopefully this will carry on and let people know we all suffer at some time in our lives , but talking about it can make such a difference. Due to this I wanted to express my sincere thanks to Michelle and Sky for Raising awareness on mental health. Thankyou and please pass on my thankyou xx

In+the+Lakes · ‎13 Oct 2018

Ambleside Sky Tv instillation 13th October 2018 by Michael Perkins We would very much like to say thankyou to SKY TV Installer; Michael Perkins, who came out today... in heavy rains, up the soggy fells of the Lake District, to install our Sky Tv dish and connect us up. Whilst here, soaked, drilling outside... the rains got heavier and heavier and... yes, you’ve guessed it.... the river burst it’s banks and flooded his exit from our land! Many phone calls and soaking wet walks (down to check the ‘river’ blocking any chance of exit by van) later... and we were talking of sleeping bags and staying over.... but bless him, after doing a fab job in extreme conditions up here on the fell tops, he decided to risk the buses in order to get back to his waiting family.... wellies & piggy-backs across flooded fields later... and we saw him off on his walk to find the first bus... fingers crossed his 2 hour journey won’t be delayed further by the heavy traffic building up all the way out of the Lakes... bless him... above & beyond. Thank goodness we can watch a sky film tonight as we re definitely flooded in. I do hope SKY reward dedicated, bright and very personable people like Michael... would love to hear if you do! Thanks Michael and thanks SKY.

tintinmay · ‎13 Oct 2018

Thank uyou so much to the Sky engineer Ian for his excellent service and explanation of the problem on the broadband and for getting it fixed. Ian is a joy to meet and explained everything in words I understand. He arranged for the openreach engineer to come promptly and fix the external faults. Thank you for excellent service

Anonymous · ‎11 Oct 2018

Thanks to Daniel for his great service installing our new SkyQ Box and associated work - he was fantastic!

Anonymous · ‎10 Oct 2018

I’d like to say thank you to Sky engineer Zaheer for installing my skyQ box today 10/10/2018 . He was very helpful and polite in conduct! I don’t know anything about tech and he took his time to explain all my options! Thank you zaheer

Esther1234 · ‎03 Oct 2018

I'd just like to send a big thankyou to one of your advisors, Linda. She went out of her way to get me a discount on my bill and sort out a fantastic deal with sky Q. I hope this message gets to her as she made my day, nice to know there are still nice people out there!!!

Anonymous · ‎02 Oct 2018

I'd like to pass a huge thank you to the SKY representative I spoke to yesterday. After months of pathetic SKY fibre broadband (more often than not less than 1 mbps) and three VERY prolonged sessions with the techies (to absolutely no avail) I decided to migrate and called up for a code. After explaining that a code was no longer needed the lady asked me to describe the problem. I did and the advice she gave lead to a very simple solution. I now have excellent fibre connection and a discount as compensation. WELL DONE

hoochiemumma · ‎28 Sep 2018

I have just been on the phone to Tommy in the value team as I was looking to cancel my subscription. Even though I am yet to decide if to stay with Sky, I wanted to say how impressed I was with the customer service I received. He was very helpful and did what he could to keep my custom. It’s been a long time since I have experienced a good level of service from Sky and I wanted this to be acknowledged. Thank you Tommy!

Anonymous · ‎28 Sep 2018

I recieved absolutely incedible customer service from a member of your staff, John Tait who I beleive is based in Falkirk or a surrounding area. I had recieved poor service - my broadband not turning on when it was supposed to and the soonest I was able to get an engineer out to see about this was almost a week later (baring in mind I had already waited two weeks for the initial turn on date). I called to discuss my bill in light of this - and waited for around 40 minutes before I was even able to speak to somebody on the phone. This member of staff then proceded to tell me my bill was almost double what I should have been paying. As you can imagine by this point I was absolutely infuriated and extremely frustrated and asked to speak to a manager. Within the minute I was passed on to John I had completely calmed down - and in fact he actually somehow was able to make me laugh on the other end of the call. He instantly made me feel reassured and like he was going to deal with my issue. He calmly explained and broke down every aspect of my bill. He empathised with me and understood how frustrated I was and apologised for the service I had recieved. He was an absolute pleasure to talk to on the phone and has completely changed my perception of Sky services. I have since told all of my friends, family and work colleagues about the problems I was having with Sky however I have now shared with everyone I know how briliant this member of the Sky team was in helping me to resolve this issue. In my opinion John should be an example to all sky customer service staff on how to deal with customers. It is not only the best customer service I have recieved with Sky, but the best customer service I have recieved in any form from any organisation. He had a cracking sense of humour and went above and beyond in his role. I could not believe how much he was able to change my attitude within seconds! I feel he deserves enormous credit from the company. for this.

Anonymous · ‎27 Sep 2018

I want to say thank you so much to Lizz who works in the customer service department who helped me today. I am very pleased with the customer service that I received. After explaining my current situation Lizz went the extra mile and more to help me bring my payments down each month as I did not want to cancel Sky. In the time of having Sky, Lizz has been the most helpful. She was friendly and I felt as though I was chatting with a friend! She is brilliant! Sky I hope you pass on my feedback to Lizz. I came of the phone feeling more at ease and happy with the service I received. Sky you have a brillant member of staff and you need more like her! Enjoyed chatting with you today and again thank you so much!

Anonymous · ‎25 Sep 2018

Are you based at sky headquarters Isleworth ? I’m wanting to send the Lounge Lab administrators / managers a thank you card thanks xx

Anonymous · ‎23 Sep 2018

This is the only site I can find to send a big thank you message to Ashley from Retentions for all she has done for my husband and myself to enable us to keep Sky. I did not get brushed off ... Ashley listened to me ... and that was so important. I explained our circumstances and she came up with the most wonderful Sky package ... we could not say no! So our conversation to begin with was all about cancelling Sky because of certain circumstances, only to come out the other end of the conversation with big smiles on our faces. My husband also has his beloved National Geographic back, which we had to give up some time ago to reduce the cost of having Sky. He just needs something good in his life at the moment. I am so happy with the outcome and just needed to say thank you. I hope this message gets back to Ashley and the appropriate Department. You really have made our day.

ant83uk · ‎23 Sep 2018

Got to complement those at sky for the new series a discovery of witches. The UHD format is stunning. Well done.

Emmylouise003 · ‎22 Sep 2018

This morning we had a lovely guy called Matt from @Anonymous come to us... Him and Charlie where talking about toy story and Charlie enjoyed showing him woody, We dident have Jessie, and matts little boy did but dident like her, A few hours later 🕓 A knock at the door he came back and bought Charlie his sons in-wanted Jessie, Thank you!! Charlie is so happy with his toy to add to his growing collecting There are some kind people left in this world 💯🎉

Anonymous · ‎22 Sep 2018

Hey, I just want to say a massive Thankyou to who I spoke to today on the phone (22nd sept) his name was Sam. He was super helpful, very polite and went out of his way to do as much possible for me so Thankyou!

Ian+Love+Essex · ‎20 Sep 2018

I only found out at the end of the call to Carolyn that she was still on probation with Sky she was absolutely fantastic. I had called twice before about my seriously slow internet connection with Sky since moving over from a very high end internet provider and was feeling I had made the wrong choice weighed more about my pocket than quality. I am pleased to say Carolyn has fully restored my faith in the Sky Firbre Broadband. I got cut off when I turned off the router to reset as instructed as I was on Apple WiFi calling. This happened before last week and the operator made no attempt to call me back "not Carolyn" she call straight back that was really putting the customer first. She was easy to understand and conscious not everybody has done the process 1000 times which was so refreshing. I am a facilitator which includes inducting people into my Bank and Carolyn seeing she is still new is nothing but incredible at her job and has a great deal of emotional connection with people. Sky I know like my company I work for you have a probation period but do the right thing and give her a perminant contract she will be an asset to your business likely for years to come and its the people that truly make the difference. Thanks Carolyn for making this such a great experience and keeping me as a long term customer. Xx

Karen+BBB · ‎19 Sep 2018

Dear Sky Today I had Darren come and install Sky Q. The information that I had received prior to his arrival had kept me up to date and gave me the options of changing times. when he arrived he was so professional, from putting on covers from his shoes to requesting permission to go up to the other room having the other box. He could not have been more helpful. He explained how everything worked and asked if I needed anything else before he left. A fast, professional and polite engineer would highly recommend the service from start to finish was five stars. Kind Regards

Chr48 · ‎18 Sep 2018

Hello - I was hoping to pass on my thanks to the gentleman who aided me in making some adjustments to my Sky contract today. Unfortunately I reflexively hung up the phone after the call was over and did not provide feedback. I hope you are able to find the right person as he was very helpful and communicative. Thank you.

Anonymous · ‎16 Sep 2018

I I would like to thank the engineers that attended my engineering appointment 15th September to sort intermittent “No Signal”. Both were friendly but professional, they tracked down the problem very quickly and rectified the problem. I also wish to thank the service given by your office staff that diagnosed what the possible problem could be. Keith Russell

Oldwales · ‎13 Sep 2018

Yesterday I finally got the Skytalk Shield activated after a lot of online hassle. Thanks to a very helpful Sky employee, who was helping me out via the "messenger " platform. His Sky username is rif03 and he was very helpful and understanding, so a big thank You to him!

Anonymous · ‎06 Sep 2018

I wanted to pass on a big thank you to Sharon who talked to me on the phone around midday on Monday about a problem I was having with getting broadband installed. Sharon could not have been more reassuring and friendly, and she went out of her way to check up on the situation with my broadband the whole rest of the week and keep me up to date - I’m sorry I kept missing her calls, because I wanted to thank her in person for being so lovely! The situation is now all sorted and I just wanted to express my gratitude to Sharon for all of her help - thank you so much and take care! 🙂 Chris

COPPERTHORPE49 · ‎06 Sep 2018

I spoke to lovely lady called Lauren to help reduce my Bill and I was hoping i'd get to fill in a survey to relay my gratitude to her and show Sky what a valuable employee they have in Lauren.I spoke to her on 30/08/18,my name is Philip Brown with Postcode **postcode removed**. Please let her and her Supervisor know how much I appreciated her help,with that help I was able to stay with Sky.

Anonymous · ‎03 Sep 2018

Sky Engineer has just completed the repairs on my TV system. He was here longer than anticipated due to the nature of the fault. He must be thanked for his patience and ability to keep the customer informed as to what was required to repair fault. Although he was here longer than could have been anticipated he carried out his task in a workmanlike manner. He is a credit to himself and his employers. Thank you.

Anonymous · ‎30 Aug 2018

Hi guys, just wanted to pass on a massive thank you to Euan who I spoke to today (between 6.15-6.45) He was incredibly helpful but more so than that, he was a pleasure to talk to and very down to Earth, the conversation didn’t feel scripted at all which is so hard to come by nowadays. So if you could please pass on my thanks and give him a big fat raise or a bonus, that would be fab 👍 Thanks ...Alex

Anonymous · ‎26 Aug 2018

Ive just been on sky chat to upgrade my package And came out with an upgraded sky package But a cheaper monthly payment. I cannot fault sky and want to pass on feedback to the advisor I spoke to. I went to submit the feedback and the form closed down but I give him a 10.. I can't remember his name that's the only problem. If you can see my details and are able to see who the customer service agent was please ensure this is recorded against his feedback!!!!! Thanks again sky.. @Federica-C wrote: Hi There! We've noticed an amazing increase in the number of customers who share their customer service experience with us. We're opening this thread to merge all your kind messages together, and provide you with a central place to share your great support experiences. How To Send Thanks To Sky? Simply reply to this thread and we'll pass on your feedback to the right department/person. Thank you!

Anonymous · ‎26 Aug 2018

Hi, Just come off the phone to Ryan Kilpatrick in retentions. Made up my mind to leave sky but this super helpful guy persuaded me to stay. I can honestly say that he is an asset to your team. Very knowledgeable, great to talk to, sorted all of my queries out in a friendly manner. I would rate him 10/10. Not only did i renew my contract but he also convinced me to sign up to the mobile plan as soon as my current plan has finished. Top notch, 100% satisfied customer.

NataliePhelps1987 · ‎23 Aug 2018

I would like to leave feedback for a sky engineer who came out to me, how do I do this? natalie phelps

Anonymous · ‎22 Aug 2018

I wish to thank the people responsible for the excellent customer service I have received recently. Firstly when switching broadband to sky, the person I spoke to on the phone(the name of which I can't remember:/ ) was fantastic, and made switching far easier than I imagined and explained everything so clearly and was incredibly helpful. I would also like to mention the excellent service I received today from Linda (pretty sure that's right), and how helpful and patient she was in trying to fix my broadband issue, she was friendly, knowledgable and overall fantastically helpful. When I contrast this to previous experience with other companies customer services (spending hours on hold and being bounced back and forth from departments and no one being able to help), the service I have received has been fantastic, so if possible, please pass on how fantastic a job the customer service assistants I spoke to were. Many thanks.

Smelly+Shelly · ‎21 Aug 2018

I was waiting for my e-mail or message to give feedback on an adviser and it didnt come. I really wanted to say the gentleman I spoke to this evening was a credit to sky and I received possibly the best customer service I have ever received from anyone not just sky how do I naje sure he receives this ?

Bilco1 · ‎21 Aug 2018

I would like to take this opportunity to mention and thank the customer services staff. I phone up today with regard to Sky television and our personal needs following my wifes illness. Spoke with Cameron initially who listened intently to what I had to say. Following our converation I was passed on to Linda who again was very empathetic to our needs with a great personal touch. I would like to thank them both for their time and cooperation in helping me to come to a mutual satifactory agreement for all. KInd regards.

Anonymous · ‎20 Aug 2018

I would like to comment on how helpful one of your employees was today and would like this passed on to her Team Manager. The adviser's name is Donna and she is from customer retentions (employee ID dou02). I explained to Donna my circumstances had changed and she helped me sort through my package to bring my monthly subscription down to a more manageable price. Donna listened carefully to what part of my package i liked and what I couldnt live without. She was polite and extremely helpful, and above all adhered to my requirements. Please pass my gratitude to Donna and escalate to her line manager. If all sky’s advisers was like her Sky would have the best customer service team in the country! Because of how helpful she was i will remain loyal to Sky.

Anonymous · ‎19 Aug 2018

Good Evening, We recently experienced problems with our broadband speed - you booked an appointment for us to send one of your engineers to my home to fix it. . . . And you sent Alan . . . I literally cannot say enough nice things about Alan, both friendly and professional - offering tips and advice on making better use of our package. Not only did he fix the problem in minutes - he made sure we fully understood why the problem occurred. He is an asset to your company and an absolute pleasure to deal with, please make sure he knows how pleased we are with him. Best Regards Carl Willington

Gwen22 · ‎18 Aug 2018

Hi i just want to let you know of the great advisor you have in the Retentions team his name is Fraser his ID is FSC 04. I had actually cancelled my sky contract due to price hike and had signed with Virgin this was after speaking to 2 advisors who could not help me. I called back to Sky as i recieved an email saying welcome back for Sky this was an error but I was put through to Fraser to sort this out. From the start of the conversation he impressed me with his people skills and within a short time had turned the whole call around and had me wantingbto stay wiyh Sky. I wish that i had spoken to him in the first place he even gave me the correct number to contact Virgin to camcrl my service with them. He called me back when he said he would and agaim astounded me with his customer service skills and completely restored my faith in Sky. I think we always talk about the bad service we recieve so its about time we give praise when it is due please feed this back to him on my behalf. Regards Gwendoline Thomas

Anonymous · ‎17 Aug 2018

I'm writing in to show my appreciation for the service I received in august. Nidl, Tommy and Sarthak helped me get a new mobile contract and assiteda me switching over from my previous one. Once again thanks for everything I will recommend you by word of mouth Regards Phlip c

Anonymous · ‎17 Aug 2018

I had the good fortune to speak to a charming lady called Yvonne today. I wanted to change my package and this lady was so helpful it was actioned with ease. We had a very nice conversation and I felt like a very valued customer. I was supposed to fill ourt a survey but it did not arrive, which is why I am on this site. Really pleased with the service today. Keep up the good work.

Anonymous · ‎16 Aug 2018

Huge thank you to the customer services staff I have spoken to over the past few days. I spoke to a very helpful guy in retentions the other week about a home move. This week it turned out I had to cancel my contract, reluctantly as I have been a long time customer and never had an issue with Sky. I spoke to a lovely lady called Kerry yesterday who arranged everything for me and even called back today to let me know everything was complete and to wish me well in my new home. Excellent staff.

Anonymous · ‎16 Aug 2018

I had moved banks and in error forgot to pass over my new details to sky . I called today the 16 th and the lady I spoke to was very help ful friendly and patient as I scrabbled for my cards ( with no reading glasses ) my payment went eventually through and during that time the helpful lady kindly waited great customer service

JonW42 · ‎15 Aug 2018

@Anonymous wrote: Spoke to sky advisor Jov39 she was exceptionally helpful and I really wish all advisors were as helpful as she was. Keep up the good work. Nothing was a hassle and the call wasn't rushed. I've never had a problem with any of the Sky staff I've spoken to on the phone. The person I spoke to on the phone when I oordered a Sky Q accessable remote could not have been nicer or more helpful. I did not get her name. Next time I call, I'll ask for a name so I can post here so the proper recognition can be given.

Anonymous · ‎15 Aug 2018

Spoke to sky advisor Jov39 she was exceptionally helpful and I really wish all advisors were as helpful as she was. Keep up the good work. Nothing was a hassle and the call wasn't rushed.

Anonymous · ‎12 Aug 2018

I recently had problems with my broadband speeds and the agent over the phone was very helpful he sorted my problem out in just under 25 minutes forgotten his name so I can mention him but he was brilliant sky customer service is very good

tracy+lynch · ‎08 Aug 2018

Just had a conversation with Alex Rames based in Newcastle Alex has been helping me try to resolve a problem that I’m having with my demand. just want to say how polite courteous he is and couldn’t have been more helpful, if there is an award for customer service he deserves it. Massive thank you Alex inhope this is passed on to your line manager

Anonymous · ‎05 Aug 2018

I’d just like to thank thebsmashing Scottish customer service agent who’s just helped my with my account, he’s an absolute credit to sky and if someone would be able to track him down to let him know how fantastic he is at his job that would be great! Phoned on a Sunday night and he handled it amazingly! A credit to sky!

Mrs.+H · ‎01 Aug 2018

Just a huge THANK YOU to Chris the engineer who succeeded where others failed. We have had problems with our sky because of trees for the past year. We were told it was impossible to get a signal, but he managed to get FULL signal. Thank you very much . Very much appreciated.

Anonymous · ‎01 Aug 2018

I would like to just take the time to say thank you so much to the friendly,charming, engineer that came out to me on the 1st of August to fit my new sky Q box and router. (( Trin tech no Fs4078 )) As a young woman on her own it's quite daunting allowing a stranger to come into your house but he made me feel very at easy/ comfortable can't praise him enough what an asset to the sky engineer team. He answered all my questions in full with a understandable answer for someone like myself that doesn't really understand lines and fibres. Once again a massive thank you 10/10 Jade

Anonymous · ‎29 Jul 2018

I'd like thank to Graham from the Sky Go technical team. I'd been getting increasingly frustrated with Error 7005 when trying to set up the Sky Go app on a laptop. Graham was extremely friendly, helpful and patient in getting the issue sorted. A great credit to your company. Thanks Graham 🙂

Thanks Statuses