Send Thanks to Sky

Absolutely amazing service from them both! I have called up 5 times periously and was hung up every time and wasn't helped before speaking to them.  both help me get my verification sorted and they didn't leave until they sorted out the problem. Customer service was amazing from Chris very patient and helpful can't recommend talking to them enough. ... View more

We decided to buy a 2nd Sky Glass & Sandie helped us with online sale of it. She is always friendly & great at answering questions we have & if she doesn't know will find out.   I would always recommend going to her.   ... View more

(Please forgive me, I didn't catch your name properly and all I had on my phone transcript was Jonny!)   You were absolutely wonderful with helping me with my broadband, even going so far as to call me back directly when we accidentally got cut off. It was a genuine delight to chat with you, you are an absolute credit to Sky and I thoroughly enjoyed our chat about pets! ... View more

I was dealing with Warren from the Sky Mobile Ireland sales team today and he was brilliant, so helpful and very patient. Just such a pleasant person to deal with, he had a friendly approach while also being very professional.  ... View more

I had a engineer come out to my property today (16th June) and I am so grateful to him.  he not only moved my satellite dish, to a complete different side of the house, he changed the dish and rewired it all.  The issue was theres a lot of trees at the back of my house so it's technically not Sky's problem, but he didn't see like that and was so happy to do it.  please find this engineer as he was great and people these days are quick enough to complain but not to give compliments.   Lindsey  ... View more

A massive thankyou to a lovely Scottish gentleman called Richard from sky on the phone this evening . His level of empathy, calmness and above all help was invaluable while I was dealing with my 81 year old mother's internet . He is an absolute treasure and cannot praise him enough.  ... View more

I would like to extend my thanks Lelo who provided exceptional customer service today. I am very happy with my new phone deal and sim contract. Lelo did everything to answer my queries and was professional throughout. I am very happy in having renewed my contract with Sky 🙂 Thanks Lelo!!  ... View more

I contacted Sky with a number of issues, all of which Shaquille was able to resolve. He was professional, friendly, patient, and extremely helpful throughout. His customer service was excellent and he made the whole experience much easier than I expected.   I have been a Sky customer for nearly 20 years, and I can honestly say that the service I received from Shaquille was outstanding. I had been considering leaving Sky, but after speaking with him and having my concerns dealt with so efficiently, I decided to stay. He is a real asset to the company and deserves recognition for the high standard of service he provides. ... View more

I would like to show my appreciation to this lovely young lady (Lisa) from Exec Team. She put-up with an old man's rambling on for 3 hours. Lise never got angry, kept her cool and calmy explained SKY's rules to me. This Scottish Lass is a credit to SKY and her team. Also Scotland won their first game, another plus for her. Thank you         ... View more

I just dealt with Diya in Customer Retentions re: Sky Stream. The phone cut off before I could provide feedback. She was superb!! ... View more

After struggling for over two years to get my discovery+ link working with my Sky Stream account, I finally had it resolved thanks to Valentine from Sky.   I had spoken to multiple advisors and both Sky and discovery+ support over a long period, but the issue kept getting passed back and forth without being fixed. Valentine took ownership of the problem, looked into it properly, and managed to get the link finally activated.   It now works as it should, and I really appreciate the patience and effort in getting this sorted after such a long-running issue. It has made a real difference.   Thank you again. ... View more

Engineer arrived on time, was friendly and professional and talked me through every step of the installation with hardly any invasive drilling and Sky equipment in a discreet place ... View more

An engineer called Sean came to sort my WiFi out this afternoon, I cannot rate him highly enough. He was fantastic, explained everything to us, super friendly and totally knew his job. Thank you Sean. ... View more

I would like to record my sincere thanks to "Fahim" in the retention department for his exceptional help when I rang him yesterday 9th June. I rang to ask about extending my Sky TV package for another two years. I have to say that Fahim was the most helpful person I could have asked for. He listened to understand exactly what I wanted, and then did his utmost to get a good deal for me.  I was expecting to be asked for feedback when I ended my call, but it didn't happen, so I wanted to write to highlight to his superiors, and Fahim himself, how grateful I am for his exceptional manner when dealing with me. You are a true gentleman and it was a pleasure to communicate with you. Thank you. Kind regards, Bernard Trott. (A very satisfied customer)     ... View more

Hi there,I would truly liketo acknowlage just how goodte engineer that fitted my new broadband and router into my home today,Sky these men and woman do a fantastic work im so glad to see you investing in training and giving jobs to these young men and women. The lad today had my fibre all installed up and running within a short space of time.well done to him and sky investing in youth. ... View more