Send Thanks to Sky

Amanda10669 · ‎29 Jan 2018

Thankyou to the engineer who came to fit our Sky Q today. Sorry I cannot remember your name. You was very helpful, friendly and supportive! Thankyou once again for being paitent.

Ricma9 · ‎20 Jan 2018

I would like to thank Sarah, who I spoke to today regarding my sky package. She was very helpful and gave me a great deal. Very happy

Graham+Jackson · ‎20 Jan 2018

I'd like to say a HUGE thank you to Alex who came to install our Sky Q on Thursday 18th January. He was so thorough and helpful, explaining everything that needed to be explained and went the extra mile to ensure we had everything that we needed. One frequently hears bad things about Sky (and some staff) but I would sincerely like to reiterate my thanks to Alex for his work last Thursday.

Anonymous · ‎18 Jan 2018

Hi, I would love to thank the lady who helped us out today! I believe her name was Justine (?) in the Edinburgh call centre (happy to provide more info to help track her down.) she really was amazing. She was so knowledgable, polite, patient and kind. We had her on the phone for probably about an hour and were passing her back and fourth so she could answer everyone’s questions. She was so calm and attentive, gave us all the information we needed and we left with a deal we are more than happy with. People like her (and the guy who put us through to her who’s name I really cannot remember I’m afraid) deserve high praise for the work they carry out. We called with the feeling that we might leave sky and finished up feeling valued and positive about the next 18 months. So please help us to pass on our thanks. 😊

Faduma · ‎10 Jan 2018

I had the pleasure of speaking to a Scottish man named Calum from Livingstone, Edinburgh. He helped me find the perfect plan for me, and saved me some money. I was ready to leave Sky, but he ensured I stayed. I honestly believe I would have left if it wasn’t for him. He was very patient, and so informative! We ended up speaking for almost 2 hours and he answered every single question I asked him; even going to online forums and speaking to managers to answer my questions! He went above and beyond! I even put him on speakerphone whilst my family and I decided what would be best. He was part of the family for a couple of minutes, and the kids shouted “bye Calum!!!” to him when the call was coming to an end. 🙂 I can honestly say, Calum gave me the best customer service experience ever. Amazing, 5 stars, 10/10, 100%! 🙂 Please make sure the feedback gets to his managers and gets back to him, he deserves to be recognised for all his hard work.

Anonymous · ‎04 Jan 2018

Thanks to Mark, excellent job, friendly and professional job! Whole family happy 🙂 Toni green

Anonymous · ‎04 Jan 2018

Thanks to Mark, excellent job, friendly and professional job! Whole family happy 🙂

David+M47 · ‎04 Jan 2018

Shortly before Christmas we had a visit from a Sky Engineer, Luke. I would particularly like to thank him for all his hard work, his patient explanations and his pleasant manner.

SHORTALLK · ‎29 Dec 2017

I rang sky this evening (friday 29 december at 9.30pm) in regards to a problem with my sky cinema. Unfortunately i didnt catch the gentelman's name but it was the customer services department. He was extremely helpful and very lovely to talk to. Thank u very much for all ur help, Regards Kirsten Shortall 😁😁

Anonymous · ‎19 Dec 2017

I wanted to give a MASSIVE thanks to the Sky person i spoke to today, his name was Dave. Not only was he very understanding and explained everything to me, he was patient and talked me through everything to get my Internet back up and running! I was extremely disappointed that the previous two Sky employees could not do this, and ended up being without internet for longer than nessecery and had a router sent out when this was not the problem! I found the first man i spoke to extremely rude and dismissive, and the second women hard to understand. DAVE however was very patient and his customer service really made my day, he even called me back later in the day to make sure my internet was still up and running! This really does mean a lot, Thankyou so much to Dave, he definately deserves Employee of the month, a Christmas Bonus or at least a Cheeky Bottle of Wine!! Thankyou!!!

ants · ‎13 Dec 2017

Thanks to sky for an excellent broadband service! something that a rival company could not deliver we had our Christmas present early! happy Christmas! To all at sky! from a very happy customer😊

Anonymous · ‎12 Dec 2017

Hi. I recently phoned sky to discuss my package and spoke to a customer service agent call Kayley. I was hoping to get one of the texts to be able to provide feedback straight after the call but it never arrived so I’m sending this instead, hoping it finds its way! I called on Nov 24 and kayley was fantastic. She was helpful, personable, friendly and helped to find the best package for me and my family. Best, Paul

Anonymous · ‎12 Dec 2017

THANKS Sky for providing the platform to host BT SPORT channels showing THE ASHES 2017 Live. As a dedicated fan of the greatest sport ever CRICKET I have been following & enjoying the AUSTRALIAN CRICKET TEAM ( 2-0 ) taking on the English cricket lads with much success. Excellent commentators with expert cricket analysis including the "controversial" Geoff Boycott AUSTRALIAN MASTER Batsman & Captain STEVE SMITH and his wife Dani

Marsdj · ‎11 Dec 2017

I wanted to say a massive thank you to Shanice who helped me with my account today. Properly good at customer service!!

Anonymous · ‎11 Dec 2017

I rang up customer services regarding payment of my bill and restoring services (8/12/17) I spoke to a gentleman named Phillip, I explained the situation to him and he said he would do everything he could do to help. To restore my services a few things needing confirming first with a manager, unfortunately Phillip couldn't get hold of them straight away, he took my phone number and told me he would ring when everything was sorted. As this was taking longer than expected I had a courtesy call just to say he is sorting it, shortly after another call to say everything was finalised. This was exceptional customer service, very friendly, assuring and professional. He is a credit to the Sky team.

Anonymous · ‎09 Dec 2017

I had a bad experience in October whilst trying to renew my sky package and was determined to cancel. I phoned cancellations in November and spoke to a real nice guy called Chris who sorted me out with a great upgrade with a good discount . Yesterday I contacted the technical department because of issues with broadband connection and booster I spoke to Danny , who spent over a hour and a half sorting out my issues . He was extremely patient as I'm not brill with this kind of technology. Both these guys were very helpful courteous and made me feel at ease. They are a credit to Sky and deserve praise for their efforts and attitudes

Anonymous · ‎07 Dec 2017

We had problems with our broadband for weeks. I called sky on Saturday afternoon 2/12/17, and spoke to Declan, he was brilliant, he was very patient with me as I was also trying to juggle my 11 month old, and switch things on and off. He kindly posted a new splitter out, after figuring out the problem. He didn’t try to hard sell stuff just outlined my options. Declan is a credit to sky, you are very lucky to have him.

Anonymous · ‎03 Dec 2017

Our Internet had been playing up so I had to phone up to solve the problem. I was expecting the normal boring conversation with broken english while someone from the otherside fo the world tries to fix your internet. I spoke to Damien (employe ID 4ea58) and he fixed the problem, which I was expecting but he made the conversation very enjoyable. His approach was very friendly and made waiting for an internet connection test more like catching up with a friend. Please make sure more people at sky have his approach and give him a pat on the back for making your customers happy with the service. Cheeky bugger did try to sell me Sky TV so while he was being friendly he was still still focused on doing his job!

Anonymous · ‎03 Dec 2017

Hi I would just like to say a big thank you to Michael who I spoke to yesterday regarding my upgrade and change in my account with unlimited fibre, a survey wasn’t sent out after our conversation and I feel I need to write and praise the guy. He was very helpful from start to finish and nothing was enough trouble for him when explaining things that I didn’t really understand, things like this go a long way and he really is a credit to Sky to have someone like that working for you. #gratefull #thankfull #brillinat, I hope you get this back to him for me please. It was Micheal I’m tne upgrade department, I spoke to him on Saturday 2nd December around 15:30

Anonymous · ‎30 Nov 2017

Called to order new sky box. First last I spoke to was really friendly helpful and one was ordered. I also wanted to downgrade my sports package and was put through to ANABEL who was also amazing and I ended up not cancelling. I spoke with 3 ladies Heather and Anabel but can’t remember the other one. Please let these ladies know it made what is usually an awful experience calling large switchboards a pleasure

Anonymous · ‎29 Nov 2017

I rang sky today to discuss an upgrade, and went through exactly what I needed, to get to the final stages of booking the installation, to then be disconnect (Skys fault not mine) . I called back and spoke to different team member (Sean) to be advised that my order was cancelled, but no further notes about what I had agreed were on the system. After speaking to Sean at lengths about my requirements it became apparent that during my initial call I had been misled with what would be best for me and I also realised that they had not relayed some of the information that they were required to. However this is to give positive feedback about Sean who clearly cares about his work, who was extremely efficient, honest, informative and articulate and provided me with a level of service that was to the highest of standards. I cannot express my appreciation enough at the way he dealt with the situation, by actually listening to all that I had to say. He turned an unhappy customer into an extremely satisfied one. He is a real credit to this company. So thank you Sean - you're a star!

Hays84 · ‎28 Nov 2017

Hi we had sky moved to our new house today. I wanted to say thank you to our engineer Curtis. He arrived on time, was polite and friendly. He helped me with all of my questions and showed me how everything works. Can someone please pass on my thanks. I live in Coventry and it was this afternoon about 1.30 ish.

Anonymous · ‎28 Nov 2017

We should like to thank Team manager Adam Thomas and engineer Dominic FSS 795 for the wondeful servise they have given us getting our SKY Hd up and running again. We had previosly three engineers visiting us neither could solve our problem.

Anonymous · ‎27 Nov 2017

A big thank you to Ellis in customer services what an asset to your team. He was polite friendly and really helped me sort out my sky charges for moving to my new home. You helped me give my children a better Christmas. Thank you so much 🙂

Anonymous · ‎25 Nov 2017

I spoke to an advisor called Ian today on the retentions team. I must've hung up before giving the feedback about how he was! Wanted to make sure that this positive feedback was sent. Ian was very friendly, polite and helpful Importantly to Sky he managed to keep me on as a Sky customer!

julia3 · ‎25 Nov 2017

I would just like to say a massive thank you to Joe from the deals and packages department based in Glasgow. I phoned up to see if there was anything he could do for me regarding bringing down my monthly payment as it was about to increase. Joe was very helpful and friendly and managed to offer me a better deal along with introducing me to Sky mobile as well as adding on Sky movies to my package at a better rate. I am very impressed with his customer service, it's nice to deal with someone on the end of the phone who was so helpful. Also I wanted to add that I am having to leave a comment on here as the customer service survey never came through on my e-mails so I hope this feedback reaches him.

Anonymous · ‎25 Nov 2017

I’d like to say thanks to Jeff who installed my Sky on 16/11. He was very courteous and made the extra effort to ensure that we were happy with the service. He listened to our concerns in having wires on display and did an excellent job in concealing them making sure they were the same colour as the fascias and guttering. He made sure that everywhere was clean and tidy once installed. He even took the time to explain how to use Sky Q. I would be grateful if you could pass on the thanks to him or even reward him in some way. Please let me know if you need any other details. Thanks. Paul.

Anonymous · ‎24 Nov 2017

Just wanted to say a huge thank you to Karen Mancini who went absolutely above and beyond in helping us to get appointments for tv installation and to get our broadband fixed. So understanding so helpful and kept calling back to make sure we were getting the best service possible! Give this woman a pay rise she’s amazing!

Anonymous · ‎24 Nov 2017

I would like to thank Mark from resolution/cancelling team for sorting out my package and billing! I have been having issues with sky since originally signed up end of august, with wrong engineers being sent out, to being overcharged £160!. Mark spoke to me on Wednesday and referred my problem on to relevant team. Mark promissed to call me back on friday, which he did. There was still problems on my account and billing but after 42 minutes on the phone everything was sorted. Correct bills and correct refund/credit. Thank you Mark!

newmacharloon · ‎23 Nov 2017

i was on a chat today with a sky representative to cancel sky. They managed to get me to stay with sky thanks to their endeavour. I cannot remember the persons name and the feedback survey never appeared at the end of the chat. Hopefully this feedback will reach them as i cannot thank them enough

Sunny2014 · ‎20 Nov 2017

I would like to say a massive thank you to Kerry. Wasn't looking forward to calling to discuss deals but Kerry was friendly and upbeat from the start. Got an amazing deal and tons of fabulous recommendations for sky box set must-sees. I've been with sky for 13 years and customer service is second to none. Another very happy customer - here's to the next 13 years!

Anonymous · ‎16 Nov 2017

Was planning on leaving Sky for Virgin. Spoke to Scott in the cancellation/retention team. He was great, and should be regarded as a valuable member of your team. He was not pushy at all, fully understood what I was not happy about and valued my long term custom. He was able to offer me a deal that although didnt beat the price of Virgin was much better value for money which I am very happy with. Thanks

Anonymous · ‎16 Nov 2017

Hi, i just wanted to say a huge huge thanks to two people that I was on the phone with today calls John and Mary. Working in management in the Retail sector, I know that appreciation and recognition is something that nobody tends to feedback. First of all they were great at making out my country northern Irish accent which never happens!! But in all seriousness although I made a mistake in the order and couldn't unfortunately receive broadband in my area, these 2 could not have been nicer and more helpful. I will definitely advise everyone to Sky even though I'm not a customer but will definitely think of getting the Skytv now after my fantastic experience! Well done and huge thanks! April x

Anonymous · ‎15 Nov 2017

I have had many issues with Sky over the years, however, nothing like the past few weeks. My partner and I have been with Sky just over 9 years now. Last week I was completely adamant following several bad calls with Sky's advisors - one even terminating the call, that I would not be staying with or recommending Sky. However, I spoke with an advisor in the the Newcastle office, his name was Anthony. I explained the issues I had faced and the way I had been spoken to by previous advisors. Anthony apologised for their actions and said that he would resolve the issue. I cannot put into words how helpful, polite and knowledgable he was! He called me back when he said he would and resolved all of the issues. He even put a reminder in his calendar for when he returned from his annual leave to check everything had gone through smoothly! He did not disappoint and called me back - unlike other advisors. I really think his work should be noticed - he is definitely an asset to Sky! For these reasons I will be staying with Sky and I have also recommended my mother. Many thanks and best wishes, April.

Jonnycrawf · ‎11 Nov 2017

I'd like to thank Adam who I think would be in the retentions area, was speaking to him in the last hour about upgrading to SkyQ, he was very helpful. i wanted to do the feedback survey but closed it down by mistake, sorry Adam. If it can be resent or emailed to me would be glad to do this. Mr Crawford, Edinburgh.

Anonymous · ‎09 Nov 2017

Evening, I've spent this afternoon on live chat to a lovely girl called Megan, I was considering cancelling my subscription due to continuous issues experienced over the past 6 or so months with my Sky box. Megan was extremely helpful & gave me plenty of information and options to choose from. Her customer service and knowledge of Sky's products was fantastic. When the live chat cut off for some reason she even called me to continue the chat as she didn't want me to have to go through everything all over again with another Sky advisor. Absolute A* service provided which is a nice change in today's world! Thank you again Megan. Thanks, Abi

Anonymous · ‎09 Nov 2017

I just want to send a special thank-you, I recently moved into a new house a couple of weeks ago, I've been having trouble with my internet since I moved in, I phoned Sky yesterday, I wish I'd have asked now because I don't know the name of the gentleman that was so patient helping and talking me through every step of the way to get all my Sky and Broadband up and running again, it was between 5.30/ 6pm 8th November, he spoke with an Irish accent, but he's the only one I could understand and he was very thorough. Thanks again for all your help.

Anonymous · ‎06 Nov 2017

I have been a Sky customer for over 6 years and throughout that time I have had home phone and broadband and for a period the Variety Package. Sadly I had to remove the Variety Package a couple of years ago. Yesterday I decided to call Sky regarding the possibility of buying the Sky Variety and Cinema package. I was put through to sales and did not have a good experience, I felt so strongly about this experience I sent in a formal complaint by email. Later the same day I had the pleasure of speaking to Steve in your Cancellations Team, he was very professional from the start, apologised for my earlier experience, fully understood my needs and I’m delighted to say came up with a perfect package for me at a very fair price. Please send my sincere thanks to Steve as he is a credit to Sky and delivers excellent customer service.

mavlar · ‎05 Nov 2017

Hi, Just want to say a huge thanks to 2 live chat agents I chatted with yesterday. Pam and Bish are both a credit to Sky and deserve praise for how they dealt with me and couldn't have done more for me. I don't normally leave feedback but I just had to this time as they deserve it. Could you plase pass on my thanks to both of them and let their Manager's know for me please? Keep up the good work both! 🙂

Anonymous · ‎05 Nov 2017

I wanted to say a BIG THANK YOU to the truly amazing, friendly, and professional, Ravinder, who on Sunday, 29th October 2017, resolved an issue with my Sky Q subscription. Ravinder was clearly knowledgable about Sky Q and how to troubleshoot these issues. The determination and effort she exhibited on the call, while retaining a professional and friendly disposition, really made the call a pleasurable experience. A true example of how Customer Services should be. Well done.

skyuser81 · ‎03 Nov 2017

Hi would like to say a big thanks to Carole from the retentions team as I had seen a offer advertised and wanted to see if it could be matched and was chatting to her on live chat but as was leaving WiFi area asked if they could call if connection dropped. Which it did so a while later Carole phoned back as promised but with a even better deal than what I was enquiring about. Was also very polite and friendly unfortunately as I was out could not complete the survey that popped up from the live chat. So hope she receives this great feed back 👍👍two thumbs up. She even went out of her way to see if she could get a deal on the fibre but unfortunately couldn't.

Anonymous · ‎01 Nov 2017

I talked to Saeed(not sure if I spelt that correctly) from the complaints team today as I was having problems with sky protect. He was so calm and reassuring I was supposed to receive a questionnaire to fill in but haven't so would like to say how fantastic he is and what a great job he did he was patient kind and so helpful I would recommend him 10 out of 10.

June+Cormack · ‎30 Oct 2017

I would like to say thank you to Joseph (Customer Services) for going above and beyond to get my query resolved. I had previously been given a new contract for Sky Sports but unfortunately what I was offered was not given. I telephoned to ask the reason for this and unfortunately it looked like that deal never existed... even though I had been given it. I spoke to Joseph who was very understanding and after a few enquiries to several people he managed to get the deal I was originally offered. Can't thank him enough and hopefully this message will reach him. Thank you June C

bertalan83 · ‎26 Oct 2017

Thanks for the Bulgarian guy (my bad that i cant remember his name) who helped me out about the installation progress of the broadband! Really appreciate! Bertalan

Anonymous · ‎25 Oct 2017

Hello, Wayne came and sorted some issues with my sky box at [removed] on 24/10/17. Great engineer and a credit to your company. Please pass on my regards. @Federica-C wrote: Hi There! We've noticed an amazing increase in the number of customers who share their customer service experience with us. We're opening this thread to merge all your kind messages together, and provide you with a central place to share your great support experiences. How To Send Thanks To Sky? Simply reply to this thread and we'll pass on your feedback to the right department/person. Thank you! Moderator Note: Sensitive information

MEGZ1998 · ‎25 Oct 2017

iTS NOT OFTEN I PRAISE, BUT sEAN IN THE vALUE DEPT AT sKY IS THE BEST ADVISOR I HAVE EVER ENCOUNTERED ON A CALL. fUNNY, KNOWLEDGABLE AND VERY RESPECTFUL tHIS CHAP IS A GEM AND I HOPE SOMEONE FROM SKY READS THIS AND GIVES THE GUY A RAISE tHOMAS rEID.

Lulusmith · ‎22 Oct 2017

Hi I recently used your chat function and spoke to a lovely lady called Sara who was a great help, I closed the chat expecting the feedback survey to appear but it didn't so I was unable to leave feedback saying how helpfull she was. Please can you pass this on as she was brill 🐵

Anonymous · ‎18 Oct 2017

Hi, I just want to say a big Thank you to Saba (ID 1dsh12 ), who solved my problem with Sky. I will make the story short: my contract was cancelled two weeks before it should have been and Saba was the only one competent to help me connecting it back. I hope this message will be seen by her manager. She deserves a higher position in company, as she is very competent and customer-centered! Regards Marta Privigyei

Anonymous · ‎16 Oct 2017

Hi To sky on saturday 14/10/17 the engineer john i belive but could be wrong as i am terrible with names came out to me to put in my new sky Q box after ringing on friday to confirm. So he arrived and came in and we chatted and i asked if he could put a LNB on dish for freesat and he said no problem,he then went out done the dish and made it all tidy. On coming in we had a good chat and he went through the whole box together and was a very good teacher. Kept tidying up etc and would not come in unless he had his overshoes on lol,so just to say i hear people moan about the visits but mine was just great and left his number for me if i had any problems.If many are like him things will improve greatly.Just wish he was sorting my broadband this week lol,so thanks again paul.

TypicalScott · ‎16 Oct 2017

Hi there, I had contacted Sky today to renew my services under a new contract for a little bit of a price decrease on my package, and finished the call on a really good note so I thought I'd leave some positive feedback. My call was answered incredibly quickly by an agent named Krisantie. She was both pleasant and polite from start to finish and seemed to be a very bubbly personality always ready to laugh or smile. She reassured me through the entire call that she was still there or listening and dealt with my query quickly and without hastle. I didn't feel pressured into any of the deals she had offered while on the call with her, but found myself considering the benefits of changing my mobile phone provider based off her recommendations and honesty. This is by far one of the best experiences I have had with the company since joining, and even previously as a password holder on another account. 10/10, -Scott.

Calaristo · ‎12 Oct 2017

Hello Sky! Can I say a massive thank you to Dorothy from the Sky Talk / Broadband fault line. My connection was all over the place this morning and Dorothy couldn't have been more helpful - even offering some tourist information for Edinburgh and surrounds whilst we were waiting for the line check to finish. 🙂 You even went out of your way to check and see when Fibre might be coming to the area for me, which was above and beyond what was expected. It was a pleasure speaking to you Dorothy - such excellent customer service is why I'm still a Sky customer after many years.

Anonymous · ‎11 Oct 2017

Just wanted to say thank you to the engineer who came to install and setup my Sky Q box yesterday (10/10/17). His name was Daniel and he did a very neat and professional job fitting the dish to the back of my house and connecting the cables to the Sky Q box. He was very friendly, on time and professional. I wish all companies had engineers of this quality as my recent experiences with other companies has not been of such good quality! Thanks again!

Anonymous · ‎10 Oct 2017

Hi, We've had Sky Q installed today and my wife said the engineers were absolutely fantastic. The dish was too high (3 storeys) but he managed to call & arrange for the special access engineer to come at short notice. They were both friendly, professional, courteous and provided exceptional customer experience that sky should be really proud of. It's recognised you must get a lot of complaints so please do pass on this case of a job very well done. Thanks again

Anonymous · ‎10 Oct 2017

Hi.. I've recently moved house and during a very stressful time have had to ring Sky more than once. Stan, I think his name was, from Technical, helped me sort out my broadband issue very quickly & all over the phone! He was great! I was giving him some feedback at the end of the call when we were cut off, so I hope this gets back to him! Thank you!!

Anonymous · ‎08 Oct 2017

I would like to say a big thank you to David Holmes at sky. I had problems with my broadband and was very angry with it. I was going to cancel this with sky but David helped me understand why the broadband wasn't working and got it sorted. He explained everything in a clear and easy way. I felt like David went the extra mile to help me and if you had more people like him working for sky I don't think anyone would leave sky. Many Thanks Adam Cave leicester

Anonymous · ‎07 Oct 2017

Hi I would like to say a massive thank you to the amazing Joanne in the broadband retention team who started a few weeks ago. Her patience and kindness has helped me to stay with Sky for another year. I was about to leave Sky this afternoon but with her help in meeting my needs and finding a package that was suitable for my household, she has just saved one of your loyal customer. This was her first big phone case that she has dealt with having spoken to her over 1.5 hrs on the phone and she did an excellent job exceeding my expectations. Her customer service skills were exceptional and she is a great asset to the Sky team. She is a rising star!! We need more customer service like Joanne!! THANK YOU SO MUCH JOANNE!!!

Anonymous · ‎06 Oct 2017

Hi Just wanted to say a massive thank you to James who I spoke to this evening. He was really great and helped get me a resolve to my problem. He had to ring other departments to find out who could help then called me back and explained what I needed to do then he connected me to leanne who gave me great advice and options to sort out my issue. What great wonderful staff. If you could pass on a massive thank you and let there managers know What a great job and service they are providing. Claire

Anonymous · ‎05 Oct 2017

Dear Sky, I recently had Sky Q installed my name is David Sandbrook,[Removed] The installation went very well. The installing emgineer was very impressive assuring that on every visit he made to our viewing lounge everything was protected. He was immaculye, polite and caring. He was meticulous in setting the system up ensuring that all technical problems were solved. and that we fully understood how to operate the new system. As a retired executiv e of a well known broadcast provider, a broadcast enginer myself, if I was still working I would have offered him a position immediately. You are very fortunate to have such competent enginers working for you. Many Thanks Moderator note: Removed sensitive information.

Lee2707 · ‎04 Oct 2017

Hi Was waiting on the end of the call, to give feedback but the line went dead, so couldnt rate. Just wanted to say thank you to Tyler, for friendly service and arranging Sky Q. 10/10 Rating all the way and 10/10 for sexy voice ! 🙂

reecegrace · ‎03 Oct 2017

I would like to personally thank Pauline ( My Sky messenger app) for quickly and efficiently sorting out my offers letter and amending my account, you are a credit to Sky and I appreciate all your help 😊Karen Hay.

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