Send Thanks to Sky

Scott at kiosk in Rushmere is extremely helpful he is very pleasant and helps me with all my queries can't thank him enough.  ... View more

Scott has been extremely helpful today in craigavon. Service has been excellent. Really helpful. Explain everything to detail of the package we purchased.   ... View more

Massive shout to Alan in Guest List for his brilliant efforts and help in the last two weeks. Such fantastic service. ... View more

I spoke with a lovely staff today (04.11.24) at around 1pm. He was very helpful and polite an absolute credit to the company. Name on account is kellyann cooling  ... View more

Don was very professional ,kind and helpful. He sett things up very quickly and was very supportive. Thanks alot Don and very nice person to talk to. ... View more

Hayley was very understanding for the trouble I'd had regarding my 16 pro max order. She went out of her way to try and help and not even 24 hours after speaking to her I had a phone call from another man at sky (also lovely) letting me know my phone is on its way and due to be delivered tomorrow! Both of them turned around a negative experience into a positive one so thank you! ☺️  ... View more

Just wanted to actually leave some feedback for the lovely engineer that attended today to sort out my satellite dish, he had the problem sorted within minutes and was such a friendly, decent guy! Hope he gets this feedback because he truly deserves it. Such a decent bloke.  ... View more

Dear Sky people, !!!!! After numerous attempts at trying to resolve "issues" in regards to TV/BROADBAND/PHONE  ETC we finally found someone who REALLY listened  to our requirements ,and then set out to resolve them in a knowledgeable and professional way, he done all that with genuine kindness and good manners in a warm and sincerely genuine way,and we cannot thank him enough !!!  His name is NAD  and he is based at SILVERBURN  SHOPPING CENTRE in Glasgow !!! We are absolutely delighted with our new "package" and with all aspects of  Sky Service !!! Thank You again Nad  !!! Rona & Frank  ... View more

Hi there,    I am keen to get in get in touch with Sky to give positive feedback for my call handler today. His name was William. The call was at 3.53pm on 10th Sept.    The call was very useful in terms of updating my account information and contract end dates.        ... View more

Kye was spending hours trying to help he even called me b ack the following day about the puck and helped me so much. Unfortunatly the internet is very poor here and eventually Sky glass will replace the system which will arrive next week but he was so helpful and pleasant he deserves a pay rise for all his skills helping me and my lack of internet skills. Mark from Stockport I spoke to tonight who was very helpful in the log in issues he also was very helpful I do hope you all  get the support  and praise you deserve. kind regards Linda Howes ... View more

I contacted Sky today in relation to my current contract and was put through to Manisha.   I would like to thank ( "  Manisha "  ) who provided such excellent serivice to me today, her extremely pleasant, helpful and kind disposition is   a credit to her. Thank you so much Manisha.  ... View more

Thank you so much to the engineer, Peter, who came to my house today on a bank holiday to fix a long standing signal issue with my Sky Q box. After months of not being access my movie channels, TV guide, set up recordings etc., he went above and beyond to sort the problem and gave me great advice about contacting my local council to get them to further investigate possible potential issues with the communal dish. I could not be more grateful ... View more

Excellent service received from Lori today, got everything sorted that I needed in a friendly, professional and efficient way. Really top notch. 10/10. Thank you Lori!  ... View more

hi i like to thank mathew as he was willing to listen to my issuses and checked my connectionand that my tv/broadband was working 100% and he was willing to listen to my concerns and he put my mind at rest and was very very helpful 🙂 😄 ... View more

Killi the sky engineer... 14.6 2024. Installed my sky q ...had to move and reposition the dish ...Great job...went through everything with me, I'm 74....and he made everything easy to understand.  ... View more

Many thanks to Marina. We had lost all sky service on our dish. She immediatetly identified the problem as being neighbourhood trees and an old dish. She replaced the dish and put it higher on the wall. Problem solved. She then sorted out a number of other issues we had with the remote etc, removed an old cable and gave me a few shortcut tips. Excellent service, very efficient  and a lovely lady. We are very happy. ... View more

I was so amazed by the engineer Gary who came to help us with our lack of signal to the sky box today (29/11/23). Unfortunately he hit his head in our shed outside. He cut his head badly (I think he may end up needing stitches!) despite bleeding a lot, and he must have been in a lot of pain, he carried on working really hard. He found lots of cables that didn't work, that had been done by an electrician. He removed all the faulty cabelling running around the house to make it look neater and safer for our kids. He then put all new cabelling in. Not only did he fix it but he also cleared up cabelling that was not his work and went above and beyond. I would also like to send him my regards, I really  hope his head is okay. If it was me, I would have gone to A&E immediately and had the afternoon off. I hope the gash on his head is okay and recovers. I had to find somewhere to write a positive review, Gary was brilliant!  I hope his amazing service to Sky can be recognised somehow  ... View more

I wanted to say thanks to Mike in the Sky protect support team.  I have a problem with my indoor camera which appeared to fail / brick / became unresponsive during a firmware update.  I think it was a fairly easy problem to diagnose - but I wanted to say thanks for the speed of response and the clarity of next steps.  I used the support / contact us process within the app - and sent an email.  I had a personal response within 10 minutes. A quick exchange of emails and the whole matter was resolved (a replacement is on its way) within half an hour.  In an era of   "your query is important but we are busier than usual so it may take 7-10 working days to reply"   a resolution in less than 30 minutes is really great.  thanks  ... View more

Saturday night I took my 11 yo daughter to see Nothing But Thieves. I cheakily ask about taking her in to the lounge as it was her first ever gig and want to see if we could make it a bit more special. Your team was so accommodating. The guy who I believe was the team leader, whilst chatting, asked where our seats were. And from this point in our night totally changed from what was going to be a fabulous night to something really special. He allowed us to sit in the special seats beside the stage. (S4)-we were shown to our seats and then guided to the lounge. Even the guy on our door was so courteous and lovely. Other than it being a blinding night of music – as my daughter put it, she also felt confident about being there and safe. - which didn't feel before going in.  Jess is autistic - And safety for her is so important to her otherwise she can feel overwhelmed. I can't thank your staff enough. I've never seen that girl smile so much and this is not an easy thing to bring out her. And I also could relax.  Thank you from the bottom of my heart.  Liz Digby and Jessica.  ... View more

 *** SKY TV must appreciate there staff for such services ***   Thank you so much Chelsea.. Your services deserve appreciation thats the reason I am sharing my thoughts hope SKY team read and appreciate you.   I am with SKY TV since more then 10 years but recently due some advisors errors and false promises and promises made to give me a call and apologise or compensate ... they lost trust ... i lost my trust talking to any advisor because they seem caring on phone but at the back they do mistake and customer like me suffers there mistake and extra billing.   But Chelsea is the staff I spoken to on 29/09/2023.. between 9.am till 10.45am.. Her customer services shall be an example for perfect customer handling. The way she handle my queries.. my issues... my past bad experience.... very Professional .. sweet.. caring... and with in time she handled my problem which I had been struggling and frustrated since August 2023.... she handled in one call and thank you to her manager as well she/he helped her.. but if services like her provided to customers will always keep us using SKY TV. THANK YOU Chelsea and SKY Team for having such staff and services. Words might not explain the kind of appreciation I really wanted to share for her .. but I am a happy customer for today just because of her.   If Sky needs to contact me they are most welcome.   Regards,   Asif Faizullah   ... View more

I would like to send a thanks to Ravinder based in Mumbai India Tv department for sorting out an issue for which wasnt even in his department, my issue was mobile related and he helped me resolve it after I spoke to several other advisors that couldnt solve the problem. Ravinder was polite and patient he deserves to be recognised for his hardwork. Thankyou Ravinder  ... View more