Send Thanks to Sky

Lost a customer satisfaction form that was emailed to me after dealing with someone from India I think. I spoke with someone on March 31st. They spent quite awhile helping me with a new Sky Stream package and he helped me no end - 9 or even 10/10 for his calm helpful assistance. I want him to know that it helped me just when it all seemed too much to take in. I really hope that he can be notified and told of my gratitude. Thank you. ... View more

Hi Sky, I would like to thank you in advance for taking the time tomproperly advertise the Scam currently doing the rounds offering compensation. Its very elaborate, has a Sky email account and far too many details about me in advance, has there been a leak you are not telling us about? The Scam originates in India, at a guess, offering recompense for over charging and a free Ipad 13. Its very complex and you as our supplier will obviously let all your customers know about it in advance. Perhaps an add instead of the constant Disney + one currenmtly running as it will show you really care about your customers, so thanks for doing this. ... View more

Just wanted to thanks Sky for their speed and sensitivity around closing my mother in law's account when she passed away. It was excellent but I'm left with a Sky puck I'd like to return if possible - any thoughts? ... View more

We spoke to George today to resolve multiple issues with my parents sky/netflix account (not sky's fault!). It was complex and there were multiple confusing issues with the way it had been set up, and George was so helpful and patient and even apologised when his dogs barked, which we absolutely dont mind!! He was so helpful and earned 10/10 feedback but I forgot to wait for the survey and hung up!   So George, thank you and you deserve 10/10! ... View more

Spoke to Sachin today, he was so imformative and very patient with me making a decision.  I couldn't fault his polite and kind nature.  He went that extra mile.  A great asset to Sky!  ... View more

Monday evening 13.4.26: This member of staff took time to explain offers which were available to me, reducing my monthly mobile and broadband bills, acknowledging my accessibility needs. Sandie, a SKY Veteran ... View more

I've had no WiFi for a while and despite days trying to troubleshoot via MySky/online/DIY, I FINALLY managed to get through to a real person. Dean was great; he ran some tests and while he couldn't find a solution, he immediately sent out a new router for us ASAP, which is ideal and my partner and I both work from home. I spoke to Dean at 3.33PM, after a very rude call with a different Sky person at another call centre who wouldn't do anything to help apart from tell me to troubleshoot via MySky, which I had already spent days doing. He really turned my mood around as I was seriously considering leaving Sky. So, thank you Dean! May anyone who's having issues get you as a call handler.  ... View more

Easiest set up ever. Thanks! ... View more

I would like to take this opertunity to thank Sky Acesssibility team for the patience in helping me with my Disney Plus and to keep providing me with outstanding 5 star service  ... View more

Lovely lee came out and done my repairs today He spent an hour and went over items as my hearing is impaired,slightly.so now I have a new box cables sorted.very happy bunny ...M.CAPEL so defo.10.out of 10 ... View more

Called today as no longer in fixed deal to see what my options were. Have been with Sky for 20+ years. Rowyan was so helpful, this young man was knowledgeable, helpful and enthusiastic and really deserves some positive feedback. I hope this is seen by the right person to give him the recognition he deserves. Thank you again Rowyan ... View more

Thanks for the answer although I am not sure what hardware is being referred to. The Disney+ app was showing on my tv screen before I added it to my mobile but now it has disappeared altogether from the tv so really amm going to have to give up. ... View more

Spoke to Mr Prithvi from mobile team regarding a query about bills and payments.  Great support! He helped me quickly with my billing and payment questions and made everything clear and easy to understand. Really grateful for the smooth experience. ... View more

I had ordered a new phone yesterday with a new sim deal, as a current sim only contract customer, I had messed up my order and Anele was kind enough to explain everything to me, so patiently and in the most simple form for me to understand where I had gone wrong.  she helped me resolve my issue and even save me some money! I'm only part time and it's just myself  and my son, so this extra saving will really help me. Anele from customer services, I hope this reaches you! Thank you so much x   Lovely telephone voice also! Appreciate everything you did for me today.  ... View more