Send Thanks to Sky

Was served by Simon in Bluewater. My aunt was not sure about all the options and he was patient and sorted out a solution for us Great Service     ... View more

I recently rang up to discuss my displeasure but not only did renuka sort out my problem she also done so brilliantly in what I could tell was a stammer she had. She would keep saying "one moment" and it was probably because of the manner I was interrupting her but she dealt with it brilliantly and after a while I realised and told her to take as long as she needed but I think she should be so proud of how she dealt with a tricky customer and also helped me. Thankyou renuka ... View more

Over the past couple of weeks, I have contacted sky regarding my package with a view to part-cancelling. Due to some issues I experienced, I made contact last evening 9th June @ 17.39) with a member of the Retention Team, who's name ( my apologies) I missed. As I did not receive any feedback forum following call, I wanted to ensure that my Thanks where forwarded please. In a short space of time , he actually listened to my issues and my planned action, and very kindly came up with a super counter offer regarding my package. He was professional,  courteous and helpful, and I was disappointed to be unable to give that feedback; so I hope this reaches both himself, and his manager. Thank YOU ... View more