Send your Thanks to Sky

Sending Thanks on Sky Community is all about giving thanks to Sky Staff who've stood out and gone above and beyond for you.

Simply select Send your Thanks and tell us why you’d like to send your recognition. We’ll then put on our detective hats and track down the staff member using your Community email address. The individual and their manager will then receive your post and a nomination from our internal recognition awards. If we can’t track them down, we’ll reach out via Private Message to gather more information.

Thank you for taking time to recognise our colleagues for the great work they do on a daily basis.

Send Your Thanks
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Outstanding

Status: Thanks Submitted
I spoke with a lovely lady at 2.15pm uk time on Saturday 21st June when calling about my renewal. (I know her name began with a Y but I forgot to jot it down!). She was extremely pleasant, polite and a joy to talk with.  If you could give her a big shout out for not only doing a wonderful job with helping me renew all of my subscriptions but in such a friendly and positive way ensuring I was happy and comfortable with any changes.  10/10 from me and I hope I get to speak with her next time I renew. Thanks again. Amanda  ... View more
Submitted on ‎23 Jun 2025 11:34 PM Submitted by Level 0 on ‎23 Jun 2025 11:34 PM
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Sky Q team member

Status: Thanks Submitted
Hello! There was a lovely man who helped me today to connect my sky Q box and I wouldve been so lost without his help, if i can give him any more like the buy a coffee scheme that would be great but I'd like to thank him here and hope this reaches him, i forgot to ask his name but I can provide my details if necessary!    Thanks so much ☺️  ... View more
Submitted on ‎23 Jun 2025 05:24 PM Submitted by Level 0 on ‎23 Jun 2025 05:24 PM
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Great customer service from Nicole Mkhize

Status: Thanks Submitted
Ive been dealing with a very frustrating situation in regrds to fraud and most of the sky employees i have called in regards to this issue have not helped me at all, my call was either disgregarded or ended which is insanley frustrating, however when i called last week to dicuss this ongoing dispute, a lady by the name of Nicole Mkhize has helped me more than any employee of sky. I just wanted to write this review to show her my appreciation as i have been very stressed out due to the situation i have been in, and she has definetley helped me immensly through her cutomer service. I hope this review doesnt go unnoticed as she is truly a very helpful and kind peron.  ... View more
Submitted on ‎16 Jun 2025 12:46 PM Submitted by Level 0 on ‎16 Jun 2025 12:46 PM
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