Wonderful service from Lydia on Customer cancellation / retention team - Status changed to: Mission Accomplished

[Les+hols]

I wish all staff who worked on front line customer services were as helpful and pleasant as Lydia at Sky.  Not only was she the most helpful person I had spoken to at Sky recently but she was extremely efficient and very pleasant.
After coming off the phone I was not only extremely pleased with the outcome but also felt as though I had had a lovely discussion.

Les A

[Kirsty+S27]

Hi @Les+hols 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

Thanks

Kirsty

Community Moderator