Wifi Problem: Please may I give my thanks to A member of the Broadband Team

18/3/2025 Time  approx  1445>Jessica is the Person: Problems with Mobile calls dropping. Thanks to Jessica We did a complete Reset of my system. It became obvious very Quickly Jessica was very Interested in her job helping me to solve my problem? explained in detail what, why, which is unusual. I am a sky customer  23Years. Jessica asked very pertanent questions some I had never been asked before? took control of the problem. On completion give  comments on going forward move WIFI Extender,Moniter, report back if problem continues etc etc?

Sent links for  my perusal?

I respectfully Insist Jessica is commended/Thanked for a job well done

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