Unusual approach, but hey it works!

Thanks to all Sky agents whom I've had the pleasure of talking to over the last 2 months (there are too many of you to mention).   The fact that you worked so hard to hide the truth of a corrupted security patch which you yourselves  pushed through that affected my account (and others) to the point you now blame me, removed all early leaving fees and now show me the door after 25years of loyal customer service is an absolute marvel of a new world business retention model.   I can't see how it can fail (Labour government advisor in there somewhere??) Vodaphone/3g/VirginMedia will all shortly offer their thanks too I'm sure.

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