Everything went wrong when we were switching to full fibre. From orders not going through to open reach putting it in the wrong place.
I got through to a man called Memo who said he would assist until all issues were sorted. He contacted open reach and pushed until the problem was sorted.
They came back the day after he contacted them and sorted everything exactly as he had told them. I missed his call back to check everything had been completed. Thank you Memo you really are doing a great job.
