I had a not so easy experience switching all my services to sky, several phone calls and emails later, I was close to cancelling my new deal without going into all the details.
However, that changed after I spoke to Dylan from Glasgow retentions team. He really understood the frustration in my voice and went above and beyond to resolve my issues experienced and made things right! He had to call me back on 2 separate occasions, and stuck to his word and just made things so much easier, instead of me being past from one department to the other and having to explain what had happened over and over again! Thankyou for all your help!
