Hi,
I would like to leave feedback for the wonderful lady at Sky who has just helped us out today. She has fixed all our problems with the viewing card, everything is sorted and perfect and she was absolutely fantastic. A really lovely, helpful, patient, friendly lady with excellent knowledge. Nothing was too much trouble - a perfect example of excellent customer care. Her name was Jackie, she was a Scottish lady and I called Sky at about 1 pm today. Thank you Jackie - you're a star!!!
(From Katie and family in London - hope your weather is a bit better now!) xx
