Thank you Ryan in retention department!

[Anonymous]

Hi, Just come off the phone to Ryan Kilpatrick in retentions.  Made up my mind to leave sky but this super helpful guy persuaded me to stay.  I can honestly say that he is an asset to your team.  Very knowledgeable, great to talk to, sorted all of my queries out in a friendly manner.  I would rate him 10/10.  Not only did i renew my contract but he also convinced me to sign up to the mobile plan as soon as my current plan has finished.  Top notch, 100% satisfied customer.