Thank you Mark at the help centre.

[Lizzie27May]

Thank you Mark for organising the doorstep exchange on our SkyQ box and going out of your way to get it to us the following day.

Thanks to you we are back enjoying our Sky viewing.

Much appreciated.

Steve

[Kelsingra]

Hey @Lizzie27May 

  

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

  

Thanks 

Fanni 

Community Moderator