I just want to send another thanks to Lynne, she really changed my experience after a bad phone call with a previous sky call.
She listened and apologied on the behalf of the previous caller, she took time to understand my situation. She did her best to resolve my issue and gave me a great deal. She explained everything is detail and answered any questions I had, after our call I was left satisfied and very happy to still be a loyal Sky customer, she is a real credit to Sky and I hope she gets good recognition.
I believe she was Scottish and we spoke on 16th September 2024
