We exchanged our sky Glass back to Sky Q today and, as a result were unable to connect the Sky Q box to the new TV.
we contacted Sky and spoke to a Tech Advisor who unfortunately I neglected to get his name.
after nearly an hour we we're finally connected. It was such a relief. But the thanks must go to the Tech Guy who assisted me with such patience. He was so calm and knowledgeable about everything I wanted and needed.
I would be most grateful to Sky if you could track down him and pass on my grateful thanks and if possible reward him with internal thanks.
Thank you Sky
Peter Bateman in Bingley