I spoke with a lovely Sky representative yesterday (4/2/25 at 17.17) who's been dealing with some issues I've had with having no Sky got the past 2 weeks. He's got a really nice manner about him, explained everything with me & made a follow up call at the time he said he would. He was super kind & helpful, I just wanted to say a big thank you to him. I don't know his surname, he's called Colin & he's Scottish. We need more helpful people in the world like Colin.