My name is Jason Cairns. I've just switched from SkyQ over to Sky Stream. I had some initial teething problems getting access to certain apps. Despite my own efforts I couldn't resolve them. I got in touch with Sky customer services and was put through to young lad called Sean. My problem was very complex for some reason. The apps just wouldn't recognise my details and link them to my account. Time after time Sean would take me through different attempts to try and rectify the issue. I have to give it to Sean, he was patient and professional throughout the whole process which took a long time. I hope recognise just how good an employee Sean is and what a credit he is to the company.
