Re: How to send Thanks to Sky

Firstly it would be so much easier to respond to your text where you wanted some feedback . I had to check on the internet to find out what the process is which is ridiculous. Anyway I wanted to say your adviser was lovely and very helpful and patient. I took a while to get past the recorded voice setup. I was on the phone for 90 minutes sorting out how to get discovery + which seemed far more complicated than it should have been. Passwords seem to be getting crazy these days with upper/lower case etc. Anyway I would give her 10 but would ask if you could make this feedback process more customer friendly.

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Sam-R
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