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Re: How to send Thanks to Sky
Status:
Mission Accomplished
After a problem with my Broadband dipping out I spoke to Lorraine in customer services who was great and managed to get me an engineer call out that day. She was calm, clear and listened very well throughout the conversation and showed real enthusiasm to trying to sort out the issue. The engineer came and because of Covid had to stay outside but his knowledge and expertise were really good and he solved the issue. People often like to shout when it goes wrong but yesterday 2 employees at Sky were great ambassadors for your brand and it would be really good if they could be recognised for their great customer service. I was really impressed by both of them.
Submitted by
Aqua1
on
25 Feb 2021
05:22 PM
1 Comment