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Re: How to send Thanks to Sky
Hi there,
I received a message/email from Sky just before 1pm that I needed to discuss and resolve urgently. It was making me very anxious. The issue involved a third party who I then spent an hour on the phone with and got nowhere, they were very unhelpful. I made the call to Sky at 2.20pm and got through to someone straight away. The lady was extremely courteous and although she couldn't resolve my issue, she put me through to another very pleasant lady in cancellations who resolved my query within 10 minutes! Needless to say, she was extremely helpful and put my mind at ease and asked me to complete a survey which I never received.
I would be extremely grateful if you could track her down and pass on my thanks to her and her manager and send the survey / feedback form to my email address for me to complete.
Kind Regards,
Nick