I would just like to give some feedback to the Sky representative Liam who called me today. I put a complaint in a few days ago regarding the service I'd experienced with my broadband package & Liam has dealt with it really well. He was very patient & understanding on the phone & ensured that he called me back at the time that he had promised. When he couldn't get through, he text me to arrange another time, & again, followed through with his promise, which is really important in Customer Services. He also investigated the complaint thoroughly & reached a fair outcome. Liam is an excellent representative for Sky- I'd be grateful if you could pass this feedback onto his Manager.
