How to send Thanks to Sky

[Anonymous]

I must admit that I was sceptical of phoning sky this evening as I have been unwell and really could not think of having to stay on the phone for copious amounts of time, with someone who really didnt care. Tonight I really have changed my opinion of sky call centre staff. I just got off the phone to Kirsty from Cardiff. She is new to her post and I must say she is excellent and will go far. She was so lovely, I explained I had covid and she really listened and toom time out to make me feel comfortable!! It is more people like this that sky need to employ, as people often think of phoning as hard work. It was really refreshing speaking to someone so bubbly and understanding. Kirsty really is amazing. I have never felt the need to give sky a positive response, but she truly made me smile.