I was on the verge of cancelling my entire SKY package after weeks of calling and spending hours in Hold. I finally got through to an amazing SkY VIP team member called Debbie. She was fantastic. After spending 2 hours on the phone and really listening to what I needed I eneded up renewing everything. sky tv, broadband, line rental, x2 new phones. She was amazing. I was hoping some kind of survey would come through but it hasn't. If she is ever in need of a job in the Bristol area she is hired. Some people are naturally good with people. She is one of them. A true credit to SKY.
