Many Thanks to employee [removed].
After weeks of being messed about by the call centre, [removed]got all my issues sorted, I am unable to reply to email or text messages from Sky (quite silly really) so I came here to say thank you for all the help.
So THANK YOU Suzanna - AKA [removed]..... Arent you overdue a promotion?
Jonny Knowles
Moderator note: removed agents personal information