How to send Thanks to Sky

[Anonymous]

I wanted to recognise a great employee who helped me to cancel my contract with you.  I was not unhappy with Sky but moving in with my partner who already had sky.  My tenant had contacted another supplier who had cancelled my contract with you, the dates didn't match and it became a little complicated but Fraser from the Sky Help Centre made the whole process easy,

Every time I spoke with him, he did exactly what he promised to do even calling me today after we spoke two weeks ago to arrange the final step.  He didn't try to persuade me to stay with Sky  and just did exactly wanted I asked for.  I was very impressed.

I hope Fraser can be recognised in some way.  When you are busy it's great to call someone who just makes it happen.  Fraser is a great asset to Sky.