I would like to leave positive feedback for the sky agent I spoke to today. I believe her name was Ashley and I had a problem where 1 of my sky Q boxes was playing up. I was on the phone for over an hour trying several different ways to fix the issue and she arranged for an engineer to come on Monday. One step we hadn't tried which she suggested initially because we didn't want to risk losing the other screens in the process, I have since tried this and it worked! So I have now cancelled the engineer visit but wanted to thank her for giving such good customer service! Usually get a txt asking how the call was and give feedback but didn't get this and an opportunity to praise her. So thank you Ashley! Hope this reaches you!
